Care work is shaped by the context in which it is carried out. This study explored the context, content, conditions and consequences of work in two fields of social care in Sweden: eldercare and disability services. Policy documents and statistical sources were used to analyse the context. Job content, working conditions and consequences of work were analysed using survey data collected in 2015 and 2017 in eldercare and disability services (N = 1307). The analysis of the political and economic context showed that the disability sector is characterised by a higher ambition level in legislation and funding. The survey of care workers reflected this difference: the work content differs; and the working conditions and their consequences are significantly worse for the eldercare staff than for the disability service staff. Possible explanations for these differences are discussed in terms of policy-framing, ageist notions and unintended consequences of policy changes. 

Denna studie analyserar hur arbetskrav och arbetsresurser påverkar personalens benägenhet att sluta respektive stanna kvar i arbetet inom äldreboende, hemtjänst, personlig assistans och LSS-boende. Resultaten visar att arbets-kraven är mer omfattande inom äldreomsorgen medan skillnaden mellan omsorgsverksamheterna är mindre när det gäller arbetsresurser. Det finns ett tydligt samband mellan omfattningen av arbetskrav och benägenheten att vilja sluta. Tillgång till arbetsresurser har en viss skyddande effekt, men effekten avtar när personal upplever påfrestningar på fler områden. Slutsatsen är att det är påfrestningarna i arbetet som måste minska för att fler i omsorgspersonalen ska vara benägna att stanna kvar i arbetet.

Beginning with an overview of the various forms of unpaid labour done by and for those who live in, visit and work in nursing homes, this chapter identifies the conditions in Norway, Sweden and Canada that shape this work in particular, and different ways to bring both rewards and tensions to the various players. It demonstrates that the boundaries between paid and unpaid work are flexible, based more on conditions than on choice. It argues that naming unpaid labour as work does not eliminate care – or love for that matter. Rather, it calls attention to the conditions that are required to keep the care and the love in this labour.

Increased demand for long-term care (LTC) services alongside precarious working conditions has resulted in labour shortages in the LTC sector, which has led to an increasing share of workers of migrant origin filling these jobs. Previous research on migrant care workers has also highlighted the seeming gap in working conditions relative to native workers. However, lack of disaggregated data on migrant and native care workers, alongside single-case studies, may have concealed potential disadvantages faced by certain groups and insufficiently accounted for differences in migration regimes and organisation of LTC sectors. To address these gaps, we carried out a comparative study on various working conditions of migrant and native LTC workers in Austria and Sweden. Using the international Nordcare survey on care sector working conditions, carried out in Austria in 2017 (n = 792) and in Sweden in 2015 (n = 708), we employed t-tests and multivariate logistic regressions to compare the working conditions of migrant and native carers in home and residential care in each country. We found that worse working conditions in Sweden compared to Austria may be explained by differences in training requirements of the LTC workforce and the relatively large for-profit private sector. Country of origin also plays a paramount role in the differences in working conditions experienced by migrants compared to native care workers, with non-European migrants being more likely to face a number of precarious working conditions. Our findings highlight the need to continue addressing precarious working conditions across the sector, particularly during the COVID-19 pandemic where poor working conditions have been linked to increased COVID-related deaths in nursing homes. Our findings also emphasise the importance of policies that consider the various challenges experienced by different migrant groups in the LTC sector, who may particularly be at risk of presenteeism during the COVID-19 pandemic.