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Aasi, Parisa
Publications (10 of 20) Show all publications
Hodosi, G., Aasi, P., Liddle, J., Akan, M. & Rusu, L. (2024). Influencing Factors in Information Technology Outsourcing Relationships: A Systematic Literature Review. Procedia Computer Science, 239, 1078-1085
Open this publication in new window or tab >>Influencing Factors in Information Technology Outsourcing Relationships: A Systematic Literature Review
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2024 (English)In: Procedia Computer Science, E-ISSN 1877-0509, Vol. 239, p. 1078-1085Article in journal (Refereed) Published
Abstract [en]

The trends show an increase in IT Outsourcing (ITO) use. Studies also show that the relationship between the provider and service buyer is vital to the success of an ITO. Therefore, there needs to be more knowledge about which Influencing Factors (IFs) should be considered in ITO relationships. This study aims to support ITO organizations by identifying the IFs in ITO relationships and facilitating successful outcomes and relationships in buyer-provider partnerships in ITO. The authors used a systematic literature review of peer-reviewed research literature from 2010 to March 2023 on ITO and then applied grounded theory to better understand the IFs in ITO relationships. The study demonstrates that the main factors (Ifs) in an ITO relationship are Contract, Commitment, Communication, Collaboration and Trust. Additionally, the ITO services' loss of competence and control has also been observed. The knowledge provided in this research closes the research gap. For the practitioners, it delivers influencing factors that should be considered for building or developing a better relationship with their providers. The study suggests practitioners concentrate their ITO improvement initiatives on trust, contract, and communication as the three most important impacting IF factors on ITO relationship.

Keywords
IT Outsourcing, Relationships, Relationship Influencing Factors, Management, Service, Knowledge, Contracts, Organisation, Grounded Theory
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-232980 (URN)10.1016/j.procs.2024.06.272 (DOI)2-s2.0-85201264741 (Scopus ID)
Available from: 2024-08-29 Created: 2024-08-29 Last updated: 2024-08-30Bibliographically approved
Aasi, P., Nikic, J., Li, M. & Rusu, L. (2020). The Influence of Cloud Computing on IT Governance in a Swedish Municipality. In: Marinos Themistocleous, Maria Papadaki, Muhammad Mustafa Kamal (Ed.), Information Systems: 17th European, Mediterranean, and Middle Eastern Conference, EMCIS 2020, Dubai, United Arab Emirates, November 25–26, 2020, Proceedings. Paper presented at 17th European, Mediterranean, and Middle Eastern Conference, EMCIS 2020, Dubai, United Arab Emirates, November 25–26, 2020 (pp. 623-639). Springer
Open this publication in new window or tab >>The Influence of Cloud Computing on IT Governance in a Swedish Municipality
2020 (English)In: Information Systems: 17th European, Mediterranean, and Middle Eastern Conference, EMCIS 2020, Dubai, United Arab Emirates, November 25–26, 2020, Proceedings / [ed] Marinos Themistocleous, Maria Papadaki, Muhammad Mustafa Kamal, Springer, 2020, p. 623-639Conference paper, Published paper (Refereed)
Abstract [en]

Cloud computing is used to a greater extent in today’s organizations and enables organizations to obtain on-demand network access to IT services. When cloud computing is adopted in an organization, the IT governance becomes more challenging, because organizations need to address business and IT-related processes as well as managing risks and maintaining the relationship with cloud computing vendors. This research aims at finding how cloud computing service model specifically Software as a Service (SaaS) influence IT governance structures, processes and relational mechanisms in a public organization. For this purpose a case study was conducted in a Swedish municipality and the data was collected through interviews with IT managers and from internal documents of municipality and was analyzed using thematic analysis. The results of this study shows that SaaS influences the IT governance structure by improving roles and responsibilities definition and speeds up the decision-making processes. Moreover, the communication with the vendors is more efficient due to the use of SaaS.

Place, publisher, year, edition, pages
Springer, 2020
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 402
Keywords
Cloud computing, IT governance, Software as a service, Structures, Processes, Relational mechanisms, Municipality, Sweden
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-189144 (URN)10.1007/978-3-030-63396-7_42 (DOI)978-3-030-63395-0 (ISBN)978-3-030-63396-7 (ISBN)
Conference
17th European, Mediterranean, and Middle Eastern Conference, EMCIS 2020, Dubai, United Arab Emirates, November 25–26, 2020
Note

Best theoretical paper award at EMCIS 2020

Available from: 2021-01-18 Created: 2021-01-18 Last updated: 2022-02-25Bibliographically approved
Aasi, P., Rusu, L. & Vieru, D. (2020). The Role of Culture in IT Governance Five Focus Areas: A Literature Review. In: Mehdi Khosrow-Pour (Ed.), Start-Ups and SMEs: Concepts, Methodologies, Tools, and Applications (pp. 1664-1687). IGI Global (1)
Open this publication in new window or tab >>The Role of Culture in IT Governance Five Focus Areas: A Literature Review
2020 (English)In: Start-Ups and SMEs: Concepts, Methodologies, Tools, and Applications / [ed] Mehdi Khosrow-Pour, IGI Global, 2020, no 1, p. 1664-1687Chapter in book (Refereed)
Abstract [en]

Information technology governance (ITG) is one of the top challenges of managers today and culture in different level can have an important role while implementing IT governance. This is a new and significant issue, which has not been investigated deeply. This paper sets out to provide a systematic review of the literature, focusing on the role of culture in IT governance. The literature review findings are categorized through the lens of IT governance’s five focus areas which are IT strategic alignment, IT value delivery, Risk management, IT resource management and Performance measurement. This study contributes to the field of IT governance by reviewing and discussing the existing literature on the role of culture on IT governance. This literature review resulted that there are few research studies in this topic and many of the IT governance focus areas are not covered regarding the role of culture in these IT governance areas.

Place, publisher, year, edition, pages
IGI Global, 2020
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-179864 (URN)10.4018/978-1-7998-1760-4.ch086 (DOI)9781799817604 (ISBN)9781799817611 (ISBN)
Available from: 2020-03-11 Created: 2020-03-11 Last updated: 2022-02-26Bibliographically approved
Aasi, P., Rusu, L. & Han, S. (2018). Culture Influence on IT Governance: What We Have Learned?. In: Technology Adoption and Social Issues: Concepts, Methodologies, Tools, and Applications (pp. 139-156). IGI Global (2018)
Open this publication in new window or tab >>Culture Influence on IT Governance: What We Have Learned?
2018 (English)In: Technology Adoption and Social Issues: Concepts, Methodologies, Tools, and Applications, IGI Global, 2018, no 2018, p. 139-156Chapter in book (Other academic)
Abstract [en]

Managers face enormous challenges today to plan the decision rights and responsibilities in order to reach desired IT behaviors which are aligned with business objectives of organizations. This is known as IT governance and is ranked as one of the firms' top concerns. Not surprisingly, it is crucial for organizations to find the affecting factors on IT governance and solve the problems associated with it. Culture in national, organizational or group level is an affecting factor in organizations that can play a role in IT governance and this role is rarely explored in academic research. This paper provides a literature review investigating the influence of culture on IT governance. The research purpose is to identify how culture and IT governance in the companies can be linked together and promote this area for future research. The literature review is done systematically and the findings are classified by using an IT governance framework with three main components of structures, processes and relational mechanisms. The results indicate there is an influence from national and organizational culture on IT governance. However, the number of studies is very few and there is still a lack of knowledge on how culture can influence IT governance. This research calls upon a further research on culture impact on achieving an effective IT governance implementation in organizations.

Place, publisher, year, edition, pages
IGI Global, 2018
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-156823 (URN)10.4018/978-1-5225-5201-7.ch007 (DOI)9781522552017 (ISBN)9781522552024 (ISBN)
Available from: 2018-05-30 Created: 2018-05-30 Last updated: 2022-02-26Bibliographically approved
Aasi, P., Rusu, L., Leidner, D., Perjons, E. & Corrales Estrada, M. (2018). How Does the Organizational Culture of Collaborative Networks Influence IT Governance Performance in a Large Organization?. In: Proceedings of the 51st Annual Hawaii International Conference on System Sciences: . Paper presented at Hawaii International Conference on Systems Sciences (HICSS), Big Island, Hawaii, USA, January 3-6, 2018 (pp. 4941-4951).
Open this publication in new window or tab >>How Does the Organizational Culture of Collaborative Networks Influence IT Governance Performance in a Large Organization?
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2018 (English)In: Proceedings of the 51st Annual Hawaii International Conference on System Sciences, 2018, p. 4941-4951Conference paper, Published paper (Refereed)
Abstract [en]

In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of organizational culture. This research explores the influence of the organizational culture of collaborative networks on IT governance performance. A case study was conducted in a large complex company with several networks. The findings indicated that the networks desire different organizational culture types based on their priorities for IT governance outcomes. A clan organizational culture is desired when aiming for effective use of IT for asset utilization and cost effective use of IT. An adhocracy culture is desired when prioritizing the effective use of IT for business growth. Finally a combination of market and hierarchy organizational culture is desired when seeking effective use of IT for business flexibility and cost cutting.

Keywords
IT Governance, Organizational Culture, Performance, Virtual networks
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-152263 (URN)10.24251/HICSS.2018.618 (DOI)978-0-9981331-1-9 (ISBN)
Conference
Hawaii International Conference on Systems Sciences (HICSS), Big Island, Hawaii, USA, January 3-6, 2018
Available from: 2018-01-30 Created: 2018-01-30 Last updated: 2022-02-28Bibliographically approved
Aasi, P. (2018). Information Technology Governance: The Role of Organizational Culture and Structure. (Doctoral dissertation). Stockholm: Department of Computer and Systems Sciences, Stockholm University
Open this publication in new window or tab >>Information Technology Governance: The Role of Organizational Culture and Structure
2018 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Information Technology Governance (ITG) is among the most important challenges for the managers today. IT is not anymore just a supportive tool but also a strategic driver for the businesses. In the dynamic and competitive world of today, it is crucial for organizations to know how to govern IT rather than just to use it. IT governance deals with specifying responsibilities and decision rights to encourage the desirable behaviour from IT and generate value from IT investments. IT governance can impact the overall performance of organizations, however there are still difficulties in understanding IT governance and the factors that may influence it.

Organizational culture and structure are among the factors that have significant influence on many issues in an organization. According to previous research, organizational culture and structure need to be considered when implementing IT governance. However, there is a lack of research focusing on how organizational culture and structure can influence IT governance performance and implementation. Thus, the main research question addressed in this thesis is: How are organizational culture and structure related to IT governance? To address this question, this research has performed literature reviews and conducted case studies to investigate the role of organizational culture and structure on IT governance. As the first step, the previous literature was reviewed to find the gaps in the research on culture and IT governance. As the next step, four case studies were conducted to explore the influence of organizational culture and structure on IT governance. Two case studies have investigated the relation between organizational structure and IT governance implementation and performance in large organizations; and two other case studies investigated on how different types of organizational culture influence IT governance performance outcomes.

The results of this research respond to the research question by specifying the role of culture in IT governance through a categorization of prior research both from research and practice perspectives; specifying the influence of different organizational culture types on IT governance performance outcomes in different organizations; and by specifying IT organizational structure relationship with IT governance performance outcomes and IT governance implementation.

The research presented in this thesis provides both theoretical and empirical contributions to the IT governance research and practice.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2018. p. 160
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 18-006
Keywords
IT governance, organizational culture, organizational structure, IT governance performance, IT governance implementation
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-154740 (URN)978-91-7797-211-2 (ISBN)978-91-7797-212-9 (ISBN)
Public defence
2018-06-04, L50, NOD-huset, Borgarfjordsgatan 12, Kista, 13:00 (English)
Opponent
Supervisors
Available from: 2018-05-08 Created: 2018-04-04 Last updated: 2022-02-26Bibliographically approved
Aasi, P., Rusu, L., Leidner, D., Perjons, E. & Corrales Estrada, M. (2018). What is the role of organizational culture in IT governance performance of collaborative virtual networks?. International Journal of IT - Business Alignment and Governance, 9(1), Article ID 2.
Open this publication in new window or tab >>What is the role of organizational culture in IT governance performance of collaborative virtual networks?
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2018 (English)In: International Journal of IT - Business Alignment and Governance, ISSN 1947-9611, E-ISSN 1947-962X, Vol. 9, no 1, article id 2Article in journal (Refereed) Published
Abstract [en]

In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of organizational culture. This research explores the influence of the organizational culture of collaborative networks on IT governance performance. A case study was conducted in a large complex company with several networks. The findings indicated that the networks fit better with different organizational culture types based on their priorities for IT governance outcomes to maximize performance. A clan organizational culture is desired when aiming for effective use of IT for asset utilization and cost-effective use of IT. An adhocracy culture fits better when prioritizing the effective use of IT for business growth. Finally, a combination of market and hierarchy organizational culture is desired and fits better when seeking effective use of IT for business flexibility and cost cutting.

National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-154739 (URN)10.4018/IJITBAG.2018010102 (DOI)
Available from: 2018-04-04 Created: 2018-04-04 Last updated: 2022-02-26Bibliographically approved
Aasi, P., Rusu, L. & Han, S. (2017). Culture Influence on IT Governance: What We Have Learned?. In: Organizational Culture and Behavior: Concepts, Methodologies, Tools, and Applications (pp. 1329-1346). IGI Global (2017)
Open this publication in new window or tab >>Culture Influence on IT Governance: What We Have Learned?
2017 (English)In: Organizational Culture and Behavior: Concepts, Methodologies, Tools, and Applications, IGI Global, 2017, no 2017, p. 1329-1346Chapter in book (Other academic)
Abstract [en]

Managers face enormous challenges today to plan the decision rights and responsibilities in order to reach desired IT behaviors which are aligned with business objectives of organizations. This is known as IT governance and is ranked as one of the firms' top concerns. Not surprisingly, it is crucial for organizations to find the affecting factors on IT governance and solve the problems associated with it. Culture in national, organizational or group level is an affecting factor in organizations that can play a role in IT governance and this role is rarely explored in academic research. This paper provides a literature review investigating the influence of culture on IT governance. The research purpose is to identify how culture and IT governance in the companies can be linked together and promote this area for future research. The literature review is done systematically and the findings are classified by using an IT governance framework with three main components of structures, processes and relational mechanisms. The results indicate there is an influence from national and organizational culture on IT governance. However, the number of studies is very few and there is still a lack of knowledge on how culture can influence IT governance. This research calls upon a further research on culture impact on achieving an effective IT governance implementation in organizations.

Place, publisher, year, edition, pages
IGI Global, 2017
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-151304 (URN)10.4018/978-1-5225-1913-3.ch063 (DOI)9781522519133 (ISBN)9781522519140 (ISBN)
Available from: 2018-01-10 Created: 2018-01-10 Last updated: 2023-07-22Bibliographically approved
Aasi, P. & Rusu, L. (2017). Facing The Digitalization Challenge: Why Organizational Culture Matters and How It Influences IT Governance Performance. In: N. Paspallis, M. Raspopoulos, C. Barry, M. Lang, H. Linger, C. Schneider (Ed.), Information Systems Development: Advances in Methods, Tools and Management: Proceedings. Paper presented at 26th International Conference on Information Systems Development (ISD2017), Larnaca, Cyprus, September 6-8, 2017. Association for Information Systems
Open this publication in new window or tab >>Facing The Digitalization Challenge: Why Organizational Culture Matters and How It Influences IT Governance Performance
2017 (English)In: Information Systems Development: Advances in Methods, Tools and Management: Proceedings / [ed] N. Paspallis, M. Raspopoulos, C. Barry, M. Lang, H. Linger, C. Schneider, Association for Information Systems, 2017Conference paper, Published paper (Refereed)
Abstract [en]

Today it is not possible for the companies to compete without having IT as a strategic driver. That is why IT governance becomes crucial for managers to bring the most value from IT to the business. Additionally organizational culture is an important factor and often blamed when IT governance projects fail. However little in-depth research investigated how the organizational culture changes can improve the IT governance performance. This research is a case study of the IT department of a large company attempting to improve the IT governance while facing the digitalization challenge. In this case the IT department has an organizational culture change journey seeking to improve the IT governance performance. The results indicate that the initial clan culture orientation of the IT department has led to a successful IT governance performance in cost-effective use of IT. Furthermore, adhocracy is identified as preferred culture for improving IT governance for growth.

Place, publisher, year, edition, pages
Association for Information Systems, 2017
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-148227 (URN)978-9963-2288-3-6 (ISBN)
Conference
26th International Conference on Information Systems Development (ISD2017), Larnaca, Cyprus, September 6-8, 2017
Available from: 2017-10-19 Created: 2017-10-19 Last updated: 2022-02-28Bibliographically approved
Aasi, P., Rusu, L. & Leidner, D. (2017). IT Organizational Structure Relationship with IT Governance Performance: Case of a Public Organization. In: Lazar Rusu, Gianluigi Viscusi (Ed.), Information Technology Governance in Public Organizations: Theory and Practice (pp. 229-252). Cham, Switzerland: Springer (0)
Open this publication in new window or tab >>IT Organizational Structure Relationship with IT Governance Performance: Case of a Public Organization
2017 (English)In: Information Technology Governance in Public Organizations: Theory and Practice / [ed] Lazar Rusu, Gianluigi Viscusi, Cham, Switzerland: Springer, 2017, no 0, p. 229-252Chapter in book (Refereed)
Abstract [en]

Information Technology (IT) is widely used in organizations and managers continue to struggle with how to govern IT. IT governance concerns the decision rights and division of responsibilities to achieve value from IT investments. Any IT governance approach is incorporated into a given organizational structure. However in the particular context of public organizations, there is little research on IT organizational structure relationship with IT governance performance. In this research, a case study is done in a public organization to find out how suitable is the organizational structure of the IT department is in relation with the IT governance performance. The results reveal that the IT department organizational structure needs to suit the IT governance performance desired outcomes. In this case, operating as a public organization has actuated the organization to focus on IT governance outcome of effective use of IT for growth. This together with the IT governance archetypes of this public organization for different IT decisions led the IT department leaders to adopt a matrix organizational structure.

Place, publisher, year, edition, pages
Cham, Switzerland: Springer, 2017
Series
Integrated Series in Information Systems, ISSN 1571-0270, E-ISSN 2197-7968 ; 38
Keywords
IT governance, Public organizations, IT organizational, IT governance performance, IT governance
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-146630 (URN)10.1007/978-3-319-58978-7_10 (DOI)978-3-319-58977-0 (ISBN)978-3-319-58978-7 (ISBN)
Available from: 2017-09-04 Created: 2017-09-04 Last updated: 2022-02-28Bibliographically approved
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