Ändra sökning
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Managing social work: Organisational conditions and everyday work for managers in the Swedish social services
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för socialt arbete - Socialhögskolan.ORCID-id: 0000-0003-2967-2866
2016 (Engelska)Doktorsavhandling, monografi (Övrigt vetenskapligt)
Abstract [en]

The personal social services in Sweden have undergone major changes during recent decades, partly due to the reforms caused by the influence of New Public Management (NPM) and partly due to the trend towards greater specialisation. These changes have had consequences for both social work management and for social work practice. The consequences for practice have gained attention both from research and from the field, but the consequences for managers have rarely been discussed. In this thesis therefore, the attention is directed towards the managers.

Inspired by a mixed methods approach, this thesis aims to explore the personal social service managers’ perceptions of their organisational conditions and the content of their everyday work, as well as to interpret the managers’ experiences against the background of NPM influence, increasing specialisation and the specific circumstances that come with managing politically governed organisations.

The results show that the personal social service managers in general were former professionals with extensive social work experience. The managerial work was to a great extent perceived as reactive, entailing constant interruptions and acute situations. The managers experienced a heavy workload that appeared to prevent them from engaging in strategic work and leadership to the extent that they would have liked. Substantial proportions of managers were dissatisfied with their own levels of influence compared to that of politicians and, in general, the managers perceived themselves to have more influence regarding aspects that were operational (such as methods and working procedures) compared to aspects related to organisational structure. Through the managers’ descriptions of their relations with politicians, it was revealed that the roles could be muddled, and that both managers and politicians could have difficulties in distinguishing between politics and administration, or politics and profession.

Several changes that could be attributed to the influence of NPM were described by the managers. Some changes had consequences for the more technical side of management, e.g. decentralised budget responsibility, increased focus on cost effectiveness and downsizing of support functions. Other changes were more related to the overarching concept of management, which had consequences for the choice of managerial training, the expectations placed on the managers, and to some extent the managers’ own views on what good management should be.

Despite the many indications of changes that may be attributed to NPM, an important result in this thesis is that NPM does not appear to have permeated social work to the degree that might have been expected. Rather, there are clear indications of a remaining professional identity among managers on all managerial levels, as well a continuing bureau-professional regime within the personal social services.

Ort, förlag, år, upplaga, sidor
Stockholm: Department of social work, Stockholm University , 2016.
Serie
Stockholm studies in social work, ISSN 0281-2851 ; 33
Nyckelord [en]
Social work, managers, social work management, social work administration, social work leadership, human service management, managerialism, marketisation, New Public Management, organisational conditions, social services
Nationell ämneskategori
Socialt arbete
Forskningsämne
socialt arbete
Identifikatorer
URN: urn:nbn:se:su:diva-129244ISBN: 978-91-7649-416-5 (tryckt)OAI: oai:DiVA.org:su-129244DiVA, id: diva2:920490
Disputation
2016-06-10, Aula Svea, Socialhögskolan, Sveavägen 160, Stockholm, 10:00 (Svenska)
Opponent
Handledare
Forskningsfinansiär
Forte, Forskningsrådet för hälsa, arbetsliv och välfärdTillgänglig från: 2016-05-18 Skapad: 2016-04-18 Senast uppdaterad: 2017-02-24Bibliografiskt granskad

Open Access i DiVA

Managing social work(1366 kB)1229 nedladdningar
Filinformation
Filnamn FULLTEXT01.pdfFilstorlek 1366 kBChecksumma SHA-512
c162ccbd434752fc747e6be1ff39b69758a39b8bc8ca81c3419794c6c8f95923f6f8ab4e5f8d9d1a816b3ac5daf35ad23b51b660410a8e97480e6bbec1cc52c5
Typ fulltextMimetyp application/pdf

Sök vidare i DiVA

Av författaren/redaktören
Shanks, Emelie
Av organisationen
Institutionen för socialt arbete - Socialhögskolan
Socialt arbete

Sök vidare utanför DiVA

GoogleGoogle Scholar
Totalt: 1229 nedladdningar
Antalet nedladdningar är summan av nedladdningar för alla fulltexter. Det kan inkludera t.ex tidigare versioner som nu inte längre är tillgängliga.

isbn
urn-nbn

Altmetricpoäng

isbn
urn-nbn
Totalt: 3131 träffar
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf