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“Put a meeting in my calendar!” The literacy practice of the digital calendar in workplaces
Stockholm University, Faculty of Humanities, Department of Swedish Language and Multilingualism, Scandinavian Languages.ORCID iD: 0000-0001-6873-9408
Stockholm University, Faculty of Humanities, Department of Swedish Language and Multilingualism, Scandinavian Languages.
Stockholm University, Faculty of Humanities, Department of Swedish Language and Multilingualism, Centre for Research on Bilingualism.
2019 (English)In: Sakprosa, ISSN 1502-6000, E-ISSN 1891-5108, Vol. 11, no 1, p. 1-47Article in journal (Refereed) Published
Abstract [en]

Modern work life includes many digital tools, of which the shared digital calendar has attracted little attention in applied linguistics. The framework for this study is mediated discourse analysis applied to ethnographic data from one workplace and eight contextual interviews from eight other workplaces. The data were analyzed 1) qualitatively, using Wertsch’s (1998) concepts for agency, and 2) quantitatively, through an SFG (Systemic Functional Grammar) analysis of the interviews. The quantitative analysis reveals a high degree of agency. The qualitative analysis shows that discourses of managerialism, globalization, democratization and “flat organizations” can be mapped to the digital calendar. The calendar is also related to other text media such as whiteboards and time report systems, where squares with colors and writing constitute the discursive shapes that are common to the digital calendar. The ability to search and book meetings in the calendars of others is an affordance, although regulated through digital or verbal access. In this and other ways, the individual is strongly connected to the digital tool. The boundary between private and public has been challenged by digital tools. Social actors can resist, e.g., by non-compliance in using the digital calendar, thus increasing their sense of agency. Additional features include the ability to combine different media and develop practices that are not directly offered by the design of the tool. The digital tool both widens the agency of the actors, e.g., in keeping a great deal of information connected to one meeting, and delimits it, e.g., in sometimes rendering individuals helpless to what they see in their own calendars.

Place, publisher, year, edition, pages
2019. Vol. 11, no 1, p. 1-47
Keywords [en]
discourse analysis, digital media, writing practice, workplace communication, agency
National Category
General Language Studies and Linguistics
Research subject
Scandinavian Languages
Identifiers
URN: urn:nbn:se:su:diva-165405OAI: oai:DiVA.org:su-165405DiVA, id: diva2:1283219
Funder
Marcus and Amalia Wallenberg FoundationAvailable from: 2019-01-28 Created: 2019-01-28 Last updated: 2019-02-05Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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