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Bodywork at Work: Attending to Bodily Needs in Gig, Shift, and Knowledge Work
Department of Computer and Systems Sciences, Stockholm University, Sweden.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Department of Computer and Systems Sciences, Stockholm University, Sweden.
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Number of Authors: 72024 (English)In: CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems / [ed] Florian Floyd Mueller; Penny Kyburz; Julie R. Williamson; Corina Sas; Max L. Wilson; Phoebe Toups Dugas; Irina Shklovski, Association for Computing Machinery (ACM) , 2024, article id 383Conference paper, Published paper (Refereed)
Abstract [en]

The concept of ‘bodywork´ refers to the work individuals undertake on their own bodies and the bodies of others. One aspect is attending to bodily needs, which is often overlooked in the workplace and HCI/CSCW research on work practices. Yet, this labour can be a significant barrier to work, consequential to work, and prone to spill over into other aspects of life. We present three empirical cases of bodywork: gig-based food delivery, shift work in hospitals and bars, and office-based knowledge work. We describe what attending to bodily needs at work entails and illustrate tactics employed so that work can be carried on, even when the body (or technology optimising it) breaks down. Arguing that all systems are bodily systems, we conclude with a call to acknowledge the centrality of bodies in all work and the roles technologies can play in supporting or constraining bodywork differently for different workers.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2024. article id 383
Keywords [en]
Bodywork, Health and Wellbeing, Workplaces, Interview Studies
National Category
Human Computer Interaction
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-232974DOI: 10.1145/3613904.3642416Scopus ID: 2-s2.0-85194828677ISBN: 9798400703300 (print)OAI: oai:DiVA.org:su-232974DiVA, id: diva2:1893534
Conference
CHI '24: CHI Conference on Human Factors in Computing Systems, Honolulu, USA, 11-16 May, 2024.
Available from: 2024-08-29 Created: 2024-08-29 Last updated: 2024-08-30Bibliographically approved

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Karlgren, KasperShaikh, Riyaj IsamiyaMcMillan, DonaldBrown, BarryLampinen, Airi

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