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Abstraction, Restriction, and Co-creation: Three Perspectives on Services
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
2010 (engelsk)Inngår i: Advances in Conceptual Modeling – Applications and Challenges, Berlin: Springer Verlag , 2010, s. 107-116Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

The recent surge in the interest of services has brought a plethora of applications of the service concept. There are business services and software services, software-as-a-service, platform-as-a-service, and infrastructure-as-a-service. There is also a multitude of definitions of the service concept. In this paper, we propose not a new definition of service but a conceptual model of the service concept that views services as perspectives on the use and offering of resources. The perspectives addressed by the model are: service as a means for abstraction; service as means for providing restricted access to resources; and service as a means for co-creation of value.

sted, utgiver, år, opplag, sider
Berlin: Springer Verlag , 2010. s. 107-116
Serie
Lecture Notes in Computer Science ; 6413/2010
Emneord [en]
Service modelling, Services, Rights, Business modelling, Enterprise modelling, REA, Hohfeld's classification of Rights, Speech Act Theory
HSV kategori
Forskningsprogram
data- och systemvetenskap
Identifikatorer
URN: urn:nbn:se:su:diva-51841DOI: 10.1007/978-3-642-16385-2_14ISBN: 978-364216384-5 (tryckt)OAI: oai:DiVA.org:su-51841DiVA, id: diva2:386301
Konferanse
29th International Conference on Conceptual Modeling, ER 2010; Vancouver, BC
Tilgjengelig fra: 2011-01-12 Laget: 2011-01-12 Sist oppdatert: 2018-01-12bibliografisk kontrollert

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