Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Certification Paradox: Monitoring as a Solution and a Problem
Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
2013 (English)In: Trust and Organizations: Confidence across Borders / [ed] Marta Reuter, Filip Wijkström, Bengt Kristensson Uggla, New York: Palgrave Macmillan, 2013, p. 91-109Chapter in book (Refereed)
Abstract [en]

In Egels-Zandén’s chapter we could see how multinational shoe companies work in order to create trust in their brands by using a process logic framework in their Corporate Social Responsibility (CSR) efforts. In other words, the companies and their suppliers undertake a dialogue and negotiate with the actors within civil society as to a reasonable interpretation of the freedom of association. This example indicates that confidence has become all the more important in today’s market exchange. It is no longer sufficient to offer products and services of high quality at a reasonable price but, instead, it has also become important to, as a producer, be transparent and open for dialogue. One must be able to demonstrate that the production process has been conducted in an acceptable manner, in terms of specific values, such as sustainability, the work environment, and human rights. If consumers, civil society actors, and journalists discover that a company has used child labor, harmful chemicals, or has denied its employees acceptable working conditions, there is a high risk that the company will be criticized in the media, which, in turn, can seriously damage its reputation and the possibility of market survival.

Place, publisher, year, edition, pages
New York: Palgrave Macmillan, 2013. p. 91-109
Keywords [en]
Corporate Social Responsibility, European Union, Forest Stewardship Council, Civil Society Actor, Certification Market
National Category
Other Social Sciences Economics and Business
Identifiers
URN: urn:nbn:se:su:diva-97451DOI: 10.1057/9781137368812_5ISBN: 978-1-349-47537-7 (print)ISBN: 978-1-137-36881-2 (electronic)OAI: oai:DiVA.org:su-97451DiVA, id: diva2:678040
Available from: 2013-12-11 Created: 2013-12-11 Last updated: 2018-11-06Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Search in DiVA

By author/editor
Gustafsson, IngridTamm Hallström, Kristina
By organisation
Stockholm Centre for Organizational Research (SCORE)
Other Social SciencesEconomics and Business

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 242 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf