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Towards a Model of Services Based on Cocreation, Abstraction and Rights Distribution
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
2015 (engelsk)Inngår i: Correct Software in Web Applications and Web Services / [ed] Bernhard Thalheim, Klaus-Dieter Schewe, Andreas Prinz, Bruno Buchberger, Springer, 2015, s. 29-44Kapittel i bok, del av antologi (Annet vitenskapelig)
Resurstyp
Text
Abstract [en]

The term service is today defined and used in a multitude of ways, which are often ambiguous and contradictory. The absence of a commonly agreed-upon definition of the term makes it difficult to distinguish, describe and classify services. In order to address these issues, this chapter proposes a model of services that helps in analysing the concept. The model encompasses three perspectives: service as a means for cocreation of value, service as a means for abstraction and service as a means for distributing rights. The model does not suggest a definition of the term service but shows how the service concept can be analysed using a number of related concepts, like service resource, service process and service offering. The model has its theoretical foundation in the Resource-Event-Agent (REA) ontology and Hohfeld’s classification of rights.

sted, utgiver, år, opplag, sider
Springer, 2015. s. 29-44
Serie
Texts and Monographs in Symbolic Computation, ISSN 0943-853X, E-ISSN 2197-8409
Emneord [en]
Service Process, Internal Resource, Service Resource, Resource Type, Service Contract
HSV kategori
Forskningsprogram
data- och systemvetenskap
Identifikatorer
URN: urn:nbn:se:su:diva-123978DOI: 10.1007/978-3-319-17112-8_2ISBN: 978-3-319-17111-1 (tryckt)ISBN: 978-3-319-17112-8 (digital)OAI: oai:DiVA.org:su-123978DiVA, id: diva2:878622
Tilgjengelig fra: 2015-12-09 Laget: 2015-12-09 Sist oppdatert: 2019-02-20bibliografisk kontrollert

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