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COMPLEMENTARITIES OF EFFECTIVE INDIVIDUAL IT USE: PRELIMINARY RESULTS
Stockholm University, Faculty of Social Sciences, Stockholm Business School, Accounting.
2016 (English)In: Proceedings of the European Conference on Information Systems (ECIS 2016), Association for Information Systems, 2016Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents preliminary results from an ongoing empirical study that seeks to understand the relationship between IT-complementary factors and the individual productivity of information workers. Although there is substantial evidence of positive IT complementarity effects on productivity at macro-, meso-, and micro-levels of the economy, we still lack knowledge on the configuration of these factors at the individual level. To investigate this gap, we have designed a new research model of an information worker’s individual productivity when an IT system is used jointly and synchronously with both individual and organizational factors. The model is tested in a longitudinal field study of sales operations of an international pharmaceutical company with a multi sub-case set-up. While we continue to collect data, preliminary findings from difference-in-difference analysis are presented here and demonstrate that the introduction of a “full” set of IT complementarities has had a positive and significant effect on the number of sales calls performed.

Place, publisher, year, edition, pages
Association for Information Systems, 2016.
Keyword [en]
IT complementarity, Individual productivity, Sales operations
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:su:diva-134481OAI: oai:DiVA.org:su-134481DiVA: diva2:1033549
Conference
The 24th European Conference on Information Systems (ECIS), Istanbul, Turkey, 12-15 June, 2016
Available from: 2016-10-07 Created: 2016-10-07 Last updated: 2016-12-30Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf