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Stockholm University, Faculty of Social Sciences, Stockholm Business School, Accounting.
Stockholm University.
2016 (English)In: The ECIS 2016 Proceedings at AIS Electronic Library, 2016, 44Conference paper (Refereed)
Abstract [en]

This paper presents preliminary results from an ongoing empirical study that seeks to understand the relationship between IT-complementary factors and the individual productivity of information workers. Although there is substantial evidence of positive IT complementarity effects on productivity at macro-, meso-, and micro-levels of the economy, we still lack knowledge on the configuration of these factors at the individual level. To investigate this gap, we have designed a new research model of an information worker’s individual productivity when an IT system is used jointly and synchronously with both individual and organizational factors. The model is tested in a longitudinal field study of sales operations of an international pharmaceutical company with a multi sub-case set-up. While we continue to collect data, preliminary findings from difference-in-difference analysis are presented here and demonstrate that the introduction of a “full” set of IT complementarities has had a positive and significant effect on the number of sales calls performed.

Place, publisher, year, edition, pages
2016. 44
Keyword [en]
IT complementarity, Individual productivity, Sales operations.
National Category
Information Systems
Research subject
Information Systems
URN: urn:nbn:se:su:diva-134481OAI: diva2:1033549
24th European Conference in Information Systems
Available from: 2016-10-07 Created: 2016-10-07 Last updated: 2016-10-24Bibliographically approved

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The full text will be freely available from 2016-12-30 11:44
Available from 2016-12-30 11:44

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Pashkevich, Natallia
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