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Aligning Goals and Services through Goal and Business Modelling
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2009 (English)In: Information Systems and E-Business Management, Vol. 7, no 2009Article in journal (Refereed)
Abstract [en]

E-services are used as the cornerstones for modelling interaction points of cooperating IT systems, within and between enterprises. So far, research and development of e-services have mainly focused on an operational perspective, such as the development of standards for message exchanges and service coordination. However, on a strategic level, the success of e-services depends on its ability to work as a medium for exchange of business values. In this paper, we present an approach that utilizes goal and business models as the foundation for designing e-services. The approach can be used to ensure that the developed e-services support the desired goals and business values of involved actors. A case st3dy from the Swedish health sector is used to ground and apply the presented approach.

Place, publisher, year, edition, pages
Springer , 2009. Vol. 7, no 2009
Keyword [en]
Business-IT alignment, enterprise modeling, e-service
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-135385DOI: 10.1007/s10257-008-0084-2OAI: oai:DiVA.org:su-135385DiVA: diva2:1045169
Note
I do not see what is missing for this paper to go to DIVA?Available from: 2016-11-08 Created: 2016-11-08

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