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Supporting Social Network Analysis Using Chord Diagram in Process Mining
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2016 (English)In: Perspectives in Business Informatics Research: 15th International Conference, BIR 2016, Prague, Czech Republic, September 15–16, 2016, Proceedings / [ed] Václav Řepa, Tomáš Bruckner, Springer, 2016, 16-32 p.Conference paper (Refereed)
Abstract [en]

Data visualization is an important area of research aims to empower people to discover information from data through visual artefacts. The huge volume of data can result in abundance of elements in data visualization, which can make the information discovery challenging. Chord diagrams is a sort of visual representation that has been recently introduced to increase the level of abstraction. Although this diagram is widely used and adapted in many disciplines, it is not currently implemented in Business Process Management (BPM). Thus, this paper extends the social network visualization approaches in BPM area using chord diagram. This paper defines the formal definitions of elements and elaborates on how the visual representation can be compiled from them. The visualization is supported by implementing a plug-in in ProM. The plug-in is used to demonstrate social networks discovered from real log files in compare with those discovered by current visualization techniques. The result shows that this technique can complement previous ones to discover more social network patterns in BPM area.

Place, publisher, year, edition, pages
Springer, 2016. 16-32 p.
Series
, Lecture Notes in Business Information Processing, ISSN 1865-1348 ; 261
Keyword [en]
Business Process, Visualization, Social Network, Process Mining
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-135444DOI: 10.1007/978-3-319-45321-7_2ISBN: 978-3-319-45320-0ISBN: 978-3-319-45321-7OAI: oai:DiVA.org:su-135444DiVA: diva2:1045228
Conference
15th International Conference, BIR 2016, Prague, Czech Republic, September 15–16, 2016
Available from: 2016-11-08 Created: 2016-11-08 Last updated: 2016-11-18Bibliographically approved

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Jalali, Amin
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