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The Private Policing of Insurance Claims: Power, Profit and Private Justice
Stockholm University, Faculty of Social Sciences, Department of Criminology.ORCID iD: 0000-0003-1114-1610
2018 (English)In: British Journal of Criminology, ISSN 0007-0955, E-ISSN 1464-3529, Vol. 58, no 2, p. 478-496Article in journal (Refereed) Published
Abstract [en]

The article examines the ways private policing is organised with regard to profitability. While the literature on private policing has enhanced our understanding of its growth, scope and normative implications, less is known about how ‘hybrid’ policing is conducted to make profit. Informed by 38 qualitative interviews with the seven largest insurance companies in Sweden, the article details how power relations are organised to ensure that the private policing of insurance claims supports and does not pose a threat to profit. Drawing on evidence from the empirical research, a range of issues are discussed, including the relationship between private policing and state power, and the intertwined governance of both claimants and policing actors.

Place, publisher, year, edition, pages
2018. Vol. 58, no 2, p. 478-496
Keywords [en]
Private policing, insurance fraud, private justice, power
National Category
Other Social Sciences Sociology
Research subject
Criminology
Identifiers
URN: urn:nbn:se:su:diva-141925DOI: 10.1093/bjc/azx026ISI: 000431987200012OAI: oai:DiVA.org:su-141925DiVA, id: diva2:1089788
Available from: 2017-04-20 Created: 2017-04-20 Last updated: 2022-02-28Bibliographically approved
In thesis
1. The Plural Policing of Fraud: Power and the investigation of insurance and welfare fraud in Sweden
Open this publication in new window or tab >>The Plural Policing of Fraud: Power and the investigation of insurance and welfare fraud in Sweden
2020 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

There is a vast literature on plural policing and the ways in which non-governmental actors now have and are assuming more responsibility for crime control. This literature argues that the connection between policing and the state is being eroded, questioned and sometimes abandoned in favour of networks in which the state acts as one actor among many others. This thesis examines the Swedish policing of insurance and welfare fraud via an analysis of the ways in which power is organized and articulated by actors in the private insurance industry, and at the Swedish Social Insurance Agency and police authority.

The three articles included in the thesis contribute to a field that has received comparatively little attention, particularly in Sweden but also internationally. The existing literature has primarily been interested in the control of street-level criminality and the operations of uniformed security actors. Investigation practices in general and the plural policing of white-collar crime in particular have received far less attention. In Sweden, studies of policing are primarily state-centred, and the interactions between the police and other policing actors require further consideration. When examining insurance fraud, scholars have not considered the ways in which the insurance institution controls fraud; instead, this literature focuses on the characteristics of fraudsters. Thus the current thesis furthers our knowledge of a field of policing about which we currently know relatively little.

The thesis takes as its general assumption the view that this form of policing is marked by a basic ambiguity between on the one hand being responsibilized and assuming responsibility for crime control, and on the other being responsible for other goals, such as promoting trust in, and the legitimacy and survival of the insurance institution. Existing research suggests that this ambiguity is resolved by simply denying compensation, adjusting premium levels, and cancelling policies or social benefits. My research shows that there is no Swedish exceptionalism in this sense.

Based on a Foucauldian understanding of power, the thesis furthers our understanding of how the insurance institution is organized to tolerate fraud. The uncertainty between crime control and additional organizational goals is embedded in attempts to police the policing actors themselves, which is reflected in forces that make the policing of fraud a professional risk for the policing actors. The thesis argues that power relations provide opportunities to ensure that organizational goals are not endangered, while at the same time maintaining the public image that crime is being controlled. In contrast with existing research, the thesis shows that the law and the state – analytical categories that existing research, and particularly post-Foucauldian approaches, tend to reject or avoid – are critical to the plural policing of fraud. It is further suggested that scholars need to pay more attention to the way different technologies of power shape relationships between the actors involved in plural policing and their definitions of their own roles. In particular, scholars need to consider the role of the state and the legal framework in such arrangements. 

Place, publisher, year, edition, pages
Stockholm: Department of Criminology, Stockholm University, 2020. p. 68
Series
Avhandlingsserie / Kriminologiska institutionen, Stockholms universitet, ISSN 1404-1820 ; 43
Keywords
Plural policing, Power, Insurance, Fraud, Sweden
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Research subject
Criminology
Identifiers
urn:nbn:se:su:diva-180912 (URN)978-91-7911-160-1 (ISBN)978-91-7911-161-8 (ISBN)
Public defence
2020-06-05, digitally via video conference (Zoom), public link shared at www.criminology.su.se in connection with nailing of the thesis, Stockholm, 10:00 (English)
Opponent
Supervisors
Note

At the time of the doctoral defense, the following paper was unpublished and had a status as follows: Paper 3: Manuscript.

Available from: 2020-05-13 Created: 2020-04-20 Last updated: 2022-02-26Bibliographically approved

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