Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Experiences of Playscan: Interviews with users of a responsible gambling tool
Stockholm University, Faculty of Social Sciences, Department of Psychology, Clinical psychology.
Stockholm University, Faculty of Social Sciences, Department of Psychology, Clinical psychology. Centre for Psychiatry Research, Sweden.
Stockholm University, Faculty of Social Sciences, Department of Psychology, Clinical psychology.
2017 (English)In: Internet Interventions, ISSN 2214-7829, Vol. 8, 53-62 p.Article in journal (Refereed) Published
Abstract [en]

Online gambling, encompassing a wide variety of activities and around-the-clock access, can be a potential risk factor for gamblers who tend to gamble excessively. Yet, the advent of online gambling has enabled responsible gambling (RG) features that may help individuals to limit their gambling behaviour. One of these features is RG tools that track gamblers' behaviour, performs risk assessments and provides advice to gamblers. This study investigated users' views and experiences of the RG tool Playscan from a qualitative perspective using a semi-structured interview. The tool performs a risk assessment on a three-step scale (low, medium and high risk). Users from every risk category were included. Twenty interviews were carried out and analysed using thematic analysis. Two main themes with associated sub-themes were identified: “Usage of Playscan and the gambling site” and “Experiences of Playscan”. Important experiences in the sub-themes were lack of feedback from the tool and confusion when signing up to use Playscan. These experiences counteracted positive attitudes that should have promoted usage of the tool. Providing more feedback directly to users is a suggested solution to increase usage of the RG tool.

Place, publisher, year, edition, pages
2017. Vol. 8, 53-62 p.
Keyword [en]
responsible gambling tool, qualitative study, thematic analysis, usage, feedback
National Category
Psychology
Research subject
Psychology
Identifiers
URN: urn:nbn:se:su:diva-142975DOI: 10.1016/j.invent.2017.03.003OAI: oai:DiVA.org:su-142975DiVA: diva2:1093956
Available from: 2017-05-08 Created: 2017-05-08 Last updated: 2017-10-09Bibliographically approved
In thesis
1.
The record could not be found. The reason may be that the record is no longer available or you may have typed in a wrong id in the address field.

Open Access in DiVA

No full text

Other links

Publisher's full text

Search in DiVA

By author/editor
Forsström, DavidJansson-Fröjmark, MarkusCarlbring, Per
By organisation
Clinical psychology
In the same journal
Internet Interventions
Psychology

Search outside of DiVA

GoogleGoogle Scholar

Altmetric score

Total: 145 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf