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Reducing Complexity by Creating Complexity: A Systems Theory Perspective on How Organizations Respond to Their Environments
Stockholm University, Faculty of Social Sciences, Stockholm Business School.
Number of Authors: 3
2017 (English)In: Journal of Management Studies, ISSN 0022-2380, E-ISSN 1467-6486, Vol. 54, no 2, 182-208 p.Article in journal (Refereed) Published
Abstract [en]

Organizations have to cope with the complexity of their environment in order to survive. A considerable body of research has shown that organizations may respond to environmental complexity by creating internal complexity - for example, by expanding internal structures and processes. However, researchers know less about how organizations create collaborative complexity collectively - for example, by establishing alliances or developing common standards. This paper uses social systems theory to explore how organizations collaborate in response to complexity and to analyse the conditions under which they create either internal or collaborative complexity (or both) to address environmental complexity. It also examines how these types of complexity feed back into environmental complexity. To illustrate our conceptual model, we use corporate social responsibility (CSR).

Place, publisher, year, edition, pages
2017. Vol. 54, no 2, 182-208 p.
Keyword [en]
collaborative complexity, corporate social responsibility (CSR), environmental complexity, internal complexity, interorganizational collaboration, social systems theory
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:su:diva-142471DOI: 10.1111/joms.12206ISI: 000394952000004OAI: oai:DiVA.org:su-142471DiVA: diva2:1096335
Available from: 2017-05-17 Created: 2017-05-17 Last updated: 2017-05-17Bibliographically approved

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