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Supporting Sustainability Through Collaborative Awareness Raising – A Case of Sri Lankan Telecentres
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
University of Colombo, School of Computing, .
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
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2017 (English)In: IFIP WG 9.4 2017, Choudrie, J., Islam, M.S., Wahid, F., Bass, J.M., Priyatma, J.E. , 2017Conference paper, (Refereed)
Abstract [en]

For the development of sustainable ICT services, it is crucial to involve the local user communities in the development process. A meaningful involvement requires awareness and understanding of the various possibilities of the ICTs.   In this paper, we will examine the processes of awareness raising among underprivileged population in the Sri Lankan tea estate district of  Nuwara Eliya, by describing and analysing the results from an empirical study conducted at two telecentres. The study applied a specific participatory methodology, which we have developed, called Future workshop where co-inspirational sessions and brainstorming constitute main activities of co-creation of knowledge supporting further development of telecentres. Our empirical data confirms that the participatory methods applied can trigger curiosity and engagement among participants. Ideas and suggestions that emerged during brainstorming demonstrate relevance, realism as well as they are a proof of real needs and requirements of a population that lives under difficult conditions in remote locations. A challenge that remains is how to engage the whole community and how to ensure a sustainable transformation of the telecentres, through continuous development work engaging ICT developers, telecentre staff, and local communities.

Place, publisher, year, edition, pages
Choudrie, J., Islam, M.S., Wahid, F., Bass, J.M., Priyatma, J.E. , 2017.
Keyword [en]
1. Workshops • Participatory Methodology • Telecentres • ICT diffusion • Sustainability
National Category
Information Systems
Research subject
Information Society
Identifiers
URN: urn:nbn:se:su:diva-144913DOI: 10.1007/978-3-319-59111-7_34ISBN: 978-3-319-59110-0 OAI: oai:DiVA.org:su-144913DiVA: diva2:1117561
Available from: 2017-06-29 Created: 2017-06-29

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
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  • nn-NB
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  • Other locale
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Output format
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