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Identifying Quality Factors of Information Systems Integration Design
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2017 (English)In: Perspectives in Business Informatics Research: 16th International Conference, BIR 2017, Copenhagen, Denmark, August 28–30, 2017, Proceedings / [ed] Björn Johansson, Charles Møller, Atanu Chaudhuri, Frantisek Sudzina, Springer, 2017, p. 45-60Conference paper, Published paper (Refereed)
Abstract [en]

The Information Systems (IS) community has long recognized the importance of studying quality at various stages of the IS design process. Many studies target the quality factors at various stages of design and development. However, research about the factors that specifically affect the quality of IS integration remains largely fragmented. Existing quality frameworks fail to cover integration-specific factors. This motivates the need for a holistic model of integration quality. The paper proposes two artefacts to address this need. It explores the literature of related domains, including systems, model, and process quality to elicit the quality factors that are relevant in the context of IS integration. The factors can be used to evaluate the quality of integration solutions during design and development. The paper also proposes a quality model to describe the quality of the design components of integration solutions following the principles of model-driven development. The model enables the quality factors to be associated with other parts of the IS integration design. The proposed factors are evaluated with the help of expert feedback using a questionnaire, and the quality model is demonstrated with an example business case.

Place, publisher, year, edition, pages
Springer, 2017. p. 45-60
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 295
Keywords [en]
Information systems integration, Quality factors, Quality model, Meta-model
Keywords [sv]
informationssystem
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-146626DOI: 10.1007/978-3-319-64930-6_4ISBN: 978-3-319-64929-0 (print)ISBN: 978-3-319-64930-6 (electronic)OAI: oai:DiVA.org:su-146626DiVA, id: diva2:1138062
Conference
16th International Conference, BIR 2017, Copenhagen, Denmark, August 28–30, 2017
Available from: 2017-09-04 Created: 2017-09-04 Last updated: 2022-02-28Bibliographically approved

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Zikra, IyadStirna, JanisZdravkovic, Jelena

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