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The Role of Culture in IT Governance Five Focus Areas: A Literature Review
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2017 (English)In: International Journal of IT - Business Alignment and Governance, ISSN 1947-9611, E-ISSN 1947-962X, Vol. 8, no 2, article id 3Article, review/survey (Refereed) Published
Abstract [en]

Information technology governance (ITG) is one of the top challenges of managers today and culture in different level can have an important role while implementing IT governance. This is a new and significant issue, which has not been investigated deeply. This paper sets out to provide a systematic review of the literature, focusing on the role of culture in IT governance. The literature review findings are categorized through the lens of IT governance's five focus areas which are IT strategic alignment, IT value delivery, Risk management, IT resource management and Performance measurement. This study contributes to the field of IT governance by reviewing and discussing the existing literature on the role of culture on IT governance. This literature review resulted that there are few research studies in this topic and many of the IT governance focus areas are not covered regarding the role of culture in these IT governance areas.

Place, publisher, year, edition, pages
2017. Vol. 8, no 2, article id 3
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-148237DOI: 10.4018/IJITBAG.2017070103OAI: oai:DiVA.org:su-148237DiVA, id: diva2:1150492
Available from: 2017-10-19 Created: 2017-10-19 Last updated: 2018-04-12Bibliographically approved
In thesis
1. Information Technology Governance: The Role of Organizational Culture and Structure
Open this publication in new window or tab >>Information Technology Governance: The Role of Organizational Culture and Structure
2018 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Information Technology Governance (ITG) is among the most important challenges for the managers today. IT is not anymore just a supportive tool but also a strategic driver for the businesses. In the dynamic and competitive world of today, it is crucial for organizations to know how to govern IT rather than just to use it. IT governance deals with specifying responsibilities and decision rights to encourage the desirable behaviour from IT and generate value from IT investments. IT governance can impact the overall performance of organizations, however there are still difficulties in understanding IT governance and the factors that may influence it.

Organizational culture and structure are among the factors that have significant influence on many issues in an organization. According to previous research, organizational culture and structure need to be considered when implementing IT governance. However, there is a lack of research focusing on how organizational culture and structure can influence IT governance performance and implementation. Thus, the main research question addressed in this thesis is: How are organizational culture and structure related to IT governance? To address this question, this research has performed literature reviews and conducted case studies to investigate the role of organizational culture and structure on IT governance. As the first step, the previous literature was reviewed to find the gaps in the research on culture and IT governance. As the next step, four case studies were conducted to explore the influence of organizational culture and structure on IT governance. Two case studies have investigated the relation between organizational structure and IT governance implementation and performance in large organizations; and two other case studies investigated on how different types of organizational culture influence IT governance performance outcomes.

The results of this research respond to the research question by specifying the role of culture in IT governance through a categorization of prior research both from research and practice perspectives; specifying the influence of different organizational culture types on IT governance performance outcomes in different organizations; and by specifying IT organizational structure relationship with IT governance performance outcomes and IT governance implementation.

The research presented in this thesis provides both theoretical and empirical contributions to the IT governance research and practice.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2018. p. 160
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 18-006
Keyword
IT governance, organizational culture, organizational structure, IT governance performance, IT governance implementation
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-154740 (URN)978-91-7797-211-2 (ISBN)978-91-7797-212-9 (ISBN)
Public defence
2018-06-04, L50, NOD-huset, Borgarfjordsgatan 12, Kista, Kista, 13:00 (English)
Opponent
Supervisors
Available from: 2018-05-08 Created: 2018-04-04 Last updated: 2018-04-20Bibliographically approved

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