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Prioritising Business Processes: Design and evaluation of the Prioritisation and Categorisation Method (PCM)
EIT Digital, Sweden.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2018 (English)Book (Refereed)
Abstract [en]

This book addresses business process prioritisation – a problem in Business Process Management research that is often ill-structured and complex. The book introduces and describes the Prioritisation and Categorisation Method (PCM), a novel approach well aligned with today’s business needs and climate. It embraces an explorative approach to facilitating process innovation and designing new processes in dynamic environments.

Three classic theories are employed as the basis for PCM and summarised here – Ackhoff’s interactive planning, Winograd and Flores’ network of commitments, and Simon’s bounded rationality. In addition, the book features a tutorial on a web-based tool that facilitates the application of PCM, together with two industry case studies that illustrate the method in practice and demonstrate its value.

Place, publisher, year, edition, pages
Springer, 2018. , p. 66
Series
Springer Briefs in Business Process Management, ISSN 2197-9618, E-ISSN 2197-9626
Keywords [en]
process prioritisation, process categorization, design science research, decision making, PCM, prioritisation and categorization method, design by exploration, design by commitments design by holistics
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-151450DOI: 10.1007/978-3-319-70398-5ISBN: 978-3-319-70397-8 (print)ISBN: 978-3-319-70398-5 (electronic)OAI: oai:DiVA.org:su-151450DiVA, id: diva2:1173309
Available from: 2018-01-12 Created: 2018-01-12 Last updated: 2018-02-08Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Language
  • de-DE
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  • nn-NB
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Output format
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  • asciidoc
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