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Business Intelligence in Relation to Other Information Systems
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2014 (English)In: ICTer 2014, ieee xplore , 2014Conference paper (Refereed)
Abstract [en]

Business intelligence (BI) systems are one of the major compu-ting trends during the last ten years, in developed as well as de-veloping countries. However, as often witnessed, the implemen-ta┬Čtions are to a large extent not very successful. Our concern in this paper is the decision support role of BI systems, the per-ceived business value of implemented systems, and their contri-bution to facilitate the fulfilment of organisational goals. The study builds upon deep interviews with managers in combina-tion with a previous quantitative survey. The survey and the interviews used three categories of questions: 1) how visions, objectives, strategies are supported by BI systems; 2) how busi-ness values are derived from such systems; and 3) how design and implementation issues affect the solutions. The overall con-clusion of the study is that there are major problems in all three areas although not equally dire. What clearly emerges is that much of the problems encountered come from failing to appreci-ate the different nature of BI systems compared to support sys-tems for daily operational processes. Thus, a fundamental rea-son for BI projects not succeeding entirely is that they are being wrongfully treated as just another kind of traditional infor-mation systems.

Place, publisher, year, edition, pages
ieee xplore , 2014.
Keywords [en]
Business Intelligence, Information Systems
Keywords [sv]
Business Intelligence, Informationssystem
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-153278DOI: 10.1109/ICTER.2014.7083887ISBN: 978-1-4799-7731-4 OAI: oai:DiVA.org:su-153278DiVA, id: diva2:1185149
Available from: 2018-02-23 Created: 2018-02-23

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  • apa
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  • nn-NB
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