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How social network analysis can be used to monitor online collaborative learning and guide an informed intervention
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Qassim University, Kingdom of Saudi Arabia .
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Number of Authors: 42018 (English)In: PLOS ONE, E-ISSN 1932-6203, Vol. 13, no 3, article id e0194777Article in journal (Refereed) Published
Abstract [en]

To ensure online collaborative learning meets the intended pedagogical goals (is actually collaborative and stimulates learning), mechanisms are needed for monitoring the efficiency of online collaboration. Various studies have indicated that social network analysis can be particularly effective in studying students' interactions in online collaboration. However, research in education has only focused on the theoretical potential of using SNA, not on the actual benefits they achieved. This study investigated how social network analysis can be used to monitor online collaborative learning, find aspects in need of improvement, guide an informed intervention, and assess the efficacy of intervention using an experimental, observational repeated-measurement design in three courses over a full-term duration. Using a combination of SNA-based visual and quantitative analysis, we monitored three SNA constructs for each participant: the level of interactivity, the role, and position in information exchange, and the role played by each participant in the collaboration. On the group level, we monitored interactivity and group cohesion indicators. Our monitoring uncovered a non collaborative teacher-centered pattern of interactions in the three studied courses as well as very few interactions among students, limited information exchange or negotiation, and very limited student networks dominated by the teacher. An intervention based on SNA-generated insights was designed. The intervention was structured into five actions: increasing awareness, promoting collaboration, improving the content, preparing teachers, and finally practicing with feedback. Evaluation of the intervention revealed that it has significantly enhanced student-student interactions and teacher-student interactions, as well as produced a collaborative pattern of interactions among most students and teachers. Since efficient and communicative activities are essential prerequisites for successful content discussion and for realizing the goals of collaboration, we suggest that our SNA-based approach will positively affect teaching and learning in many educational domains. Our study offers a proof-of-concept of what SNA can add to the current tools for monitoring and supporting teaching and learning in higher education.

Place, publisher, year, edition, pages
2018. Vol. 13, no 3, article id e0194777
National Category
Computer and Information Sciences Educational Sciences
Research subject
Information Society
Identifiers
URN: urn:nbn:se:su:diva-156090DOI: 10.1371/journal.pone.0194777ISI: 000428093900105PubMedID: 29566058OAI: oai:DiVA.org:su-156090DiVA, id: diva2:1205816
Available from: 2018-05-15 Created: 2018-05-15 Last updated: 2022-03-23Bibliographically approved
In thesis
1. Using Learning Analytics to Understand and Support Collaborative Learning
Open this publication in new window or tab >>Using Learning Analytics to Understand and Support Collaborative Learning
2018 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Learning analytics (LA) is a rapidly evolving research discipline that uses insights generated from data analysis to support learners and optimize both the learning process and learning environment. LA is driven by the availability of massive data records regarding learners, the revolutionary development of big data methods, cheaper and faster hardware, and the successful implementation of analytics in other domains. The prime objective of this thesis is to investigate the potential of learning analytics in understanding learning patterns and learners’ behavior in collaborative learning environments with the premise of improving teaching and learning. More specifically, the research questions comprise: How can learning analytics and social network analysis (SNA) reliably predict students’ performance using contextual, theory-based indicators, and how can social network analysis be used to analyze online collaborative learning, guide a data-driven intervention, and evaluate it. The research methods followed a structured process of data collection, preparation, exploration, and analysis. Students’ data were collected from the online learning management system using custom plugins and database queries. Data from different sources were assembled and verified, and corrupted records were eliminated. Descriptive statistics and visualizations were performed to summarize the data, plot variables’ distributions, and detect interesting patterns. Exploratory statistical analysis was conducted to explore trends and potential predictors, and to guide the selection of analysis methods. Using insights from these steps, different statistical and machine learning methods were applied to analyze the data. The results indicate that a reasonable number of underachieving students could be predicted early using self-regulation, engagement, and collaborative learning indicators. Visualizing collaborative learning interactions using SNA offered an easy-to-interpret overview of the status of collaboration, and mapped the roles played by teachers and students. SNA-based monitoring helped improve collaborative learning through a data-driven intervention. The combination of SNA visualization and mathematical analysis of students’ position, connectedness, and role in collaboration was found to help predict students’ performance with reasonable accuracy. The early prediction of performance offers a clear opportunity for the implementation of effective remedial strategies and facilitates improvements in learning. Furthermore, using SNA to monitor and improve collaborative learning could contribute to better learning and teaching.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2018. p. 143
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 18-011
Keywords
Learning analytics, Social Network Analysis, Collaborative Learning, Medical Education, Interaction Analysis, Machine Learning
National Category
Computer Sciences
Research subject
Information Society
Identifiers
urn:nbn:se:su:diva-159479 (URN)978-91-7797-440-6 (ISBN)978-91-7797-441-3 (ISBN)
Public defence
2018-10-22, L70, NOD-huset Borgarfjordsgatan 12, Kista, 09:00 (English)
Opponent
Supervisors
Note

At the time of the doctoral defense, the following paper was unpublished and had a status as follows: Paper 4: Accepted.

Available from: 2018-09-27 Created: 2018-09-05 Last updated: 2022-02-26Bibliographically approved

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Fors, UnoNouri, Jalal

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