Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Becoming a Societal Developer: A Quest for New Strategic Management Control beyond New Public Management
Stockholm University, Faculty of Social Sciences, Stockholm Business School.
2018 (English)Conference paper, Oral presentation only (Other academic)
Abstract [en]

A change in strategies from production orientation to customer orientation has been emphasized within Swedish central government agencies during the era of New Public Management (NPM). When both central government and citizens are asking for outcomes, a focus only on output control is insufficient in terms of accountability. As a consequence, the NPM-logic does not fit to make a modern central government agency governable (Almqvist et al. 2011). Instead, a strategic shift towards Public Value Management (Moore, 1995, 2013) can be traced. 

This paper presents a study of such a strategic shift at the Swedish Transport Administration – a government agency responsible for national transport systems. A decision back in 2010 to act as a societal developer implies a mission that goes beyond the agency’s traditional production oriented role of providing rail and road infrastructure.

The research question is how this new role of societal developer calls for alternative strategic performance management tools. The empirical research is conducted during the past three years (2015-2017) by interviews, observations, a survey and close reading of documents. By means of an interpretive approach (Alvesson and Sköldberg, 2009) the results show how the management control system is being challenged.

Place, publisher, year, edition, pages
2018.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-159994OAI: oai:DiVA.org:su-159994DiVA, id: diva2:1247860
Conference
EGPA 2018, European Group for Public Administration, Lausanne, Switzerland, 3-4 September, 2018
Available from: 2018-09-13 Created: 2018-09-13 Last updated: 2019-06-04Bibliographically approved

Open Access in DiVA

No full text in DiVA

Search in DiVA

By author/editor
Wittbom, Eva
By organisation
Stockholm Business School
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 12 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf