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Capabilities and Work Practices - A Case Study of the Practical Use and Utility
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2018 (English)In: Trends and Advances in Information Systems and Technologies / [ed] Álvaro Rocha, Hojjat Adeli, Luís Paulo Reis, Sandra Costanzo, Springer, 2018, Vol. 1, p. 1152-1162Conference paper, Published paper (Refereed)
Abstract [en]

There exists a multitude of approaches, frameworks, and methods that are used for analysis, design, and planning of strategic capability systems, military capabilities and IS/IT systems. These approaches commonly dictate a single capability definition and practice that should be applied across an organisation or project. This paper examines the practical use and utility of the capability concept with special focus on examining differences between work practices of people with similar job to be done. The examination was done through a case study of a mega-scale programme. It was found that there exist varying common-sense meanings and overlaid practices of the idea capability. When the concept of capability evolved through learning-by-doing, usage of the capability concept was considered as very valuable, this opposed to when a ready-made enterprise architecture framework was introduced. Furthermore, analysis revealed that reported uses were many, varied significantly between work practices, and sometimes incoherent, contradictory and vague.

Place, publisher, year, edition, pages
Springer, 2018. Vol. 1, p. 1152-1162
Series
Advances in Intelligent Systems and Computing, ISSN 2194-5357, E-ISSN 2194-5365 ; 745
Keywords [en]
Capability, Enterprise architecture, Performance management, Situational knowledge, Situational viewpoint, Air Traffic Management
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-162331DOI: 10.1007/978-3-319-77703-0_112ISBN: 978-3-319-77702-3 (print)ISBN: 978-3-319-77703-0 (electronic)OAI: oai:DiVA.org:su-162331DiVA, id: diva2:1265684
Conference
2018 World Conference on Information Systems and Technologies (WorldCIST’18), Naples, Italy, March 27–29, 2018
Available from: 2018-11-26 Created: 2018-11-26 Last updated: 2019-05-31Bibliographically approved
In thesis
1. Designing Situated Capability Viewpoints: Adapting the general concept of capability to work practices
Open this publication in new window or tab >>Designing Situated Capability Viewpoints: Adapting the general concept of capability to work practices
2018 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Capability is a long-established term and concept that has found its way to be used to describe organisations. It provides the basis for a genre of analysis, design and planning methods used in several fields. In enterprise architecture  frameworks, capability has become a central architectural and fundamental element. In the field of strategic management, it was used in the 1990s to describe the resources and core competencies that a company needs in order to compete in a market, while in military applications, the concept of capability is used for mission planning. It has also been suggested that the design of information systems could be based on the concept of capability.

There is no broad agreement on the nature of capability in the enterprise architecture, strategy, planning and engineering literature. This may lead to problems, as differences in perception and use in and across work practices may hamper the utility of the concept of capability in practical approaches encompassing many different kinds of stakeholders, perspectives and work practices.

The overall research goal of this thesis is to design a general concept of capability, a capability viewpoint and a capability situating method that can be used to adapt the concept of capability for use within enterprise architecture frameworks, to support different work practices, and at the same time to support coherence between work practices.

The research methodology used in this thesis is based on the design science paradigm, which has the primary aim of creating innovative artifacts and new knowledge to solve general and practical problems.

The thesis contributes to a deepened understanding of the varying uses and utility of the concept of capability in different work practices, through an empirical case study of a mega-scale programme. This work also presents three novel artifacts, a general capability pattern, a base capability viewpoint and a capability situating method, which can be used to increase the relevance, use and utility of the concept of capability in the different types of work people do themselves and together with others in organisations. The method provides a way to adapt and tailor the concept of capability to existing enterprise architecture frameworks and to different work practices, in order to lower the barriers of application, and to improve the facilitating conditions for and actual use of capability analysis, design and planning. The results contribute to the field of enterprise architecture by enabling the creation of ISO 42010 compliant situated capability viewpoints through the application of this method.

Place, publisher, year, edition, pages
Stockholm: Stockholm University, 2018. p. 94
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 18-012
Keywords
Capability, enterprise architecture, strategic planning, situational method engineering, capability-based planning, interweaving
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:su:diva-169322 (URN)
Available from: 2019-07-04 Created: 2019-05-31 Last updated: 2019-07-04Bibliographically approved

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