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Perspectives on effective digital content management in organizations
Stockholm University, Faculty of Social Sciences, Stockholm Business School, Management & Organisation.ORCID iD: 0000-0002-3522-4376
2019 (English)In: Knowledge and Process Management, ISSN 1092-4604, E-ISSN 1099-1441, Vol. 26, no 3, p. 202-209Article in journal (Refereed) Published
Abstract [en]

Modern corporations face enormous digital transformation challenges in order to incorporate digital content into its corporate memory. At the same time over the last decade and a half, there is growing evidence of the advent of different types of mechanisms to manage digital organizational content. The management of digital content is particularly important to support knowledge worker practices to access, share and reuse content in knowledge intensive organizations. Despite the availability of technological solutions in the marketplace to integrate content, managers are often overwhelmed by the choices they need to make to effectively manage digital content in their organizations. Extant literature indicates that in an increasingly digitized world, there is no clear understanding of the digital content considerations for informed decision-making in organizations. Based on our research experiences in knowledge management, particularly knowledge codification in digital infrastructures we provide certain perspectives on the four considerations for effective management of digital content in large organizations. We present four short exhibits to illustrate these four core considerations which we label as the ‘4Cs’ (i.e. content contribution, categorization, control and centralization) for effective digital content management in large organizations.

Place, publisher, year, edition, pages
2019. Vol. 26, no 3, p. 202-209
National Category
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-164790DOI: 10.1002/kpm.1600ISI: 000479058800003OAI: oai:DiVA.org:su-164790DiVA, id: diva2:1280258
Available from: 2019-01-18 Created: 2019-01-18 Last updated: 2019-09-16Bibliographically approved

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