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Kriskommunikation i sociala medier: En kvalitativ fallstudie om tre kommuners kriskommunikation i samband med skogsbränder 2018
Stockholm University, Faculty of Humanities, Department of Media Studies.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This case study examines the crisis communication of the three municipalities Älvdalen, Härjedalen and Malung-Sälen in conjunction with forest fires in the summer of 2018. It focuses on the crisis communication in social media and what challenges the municipalities encountered. The purpose of the study is to give increased insight in what kind of problems that can appear for the communicator in a municipality when working with a crisis. The method being used is interviews with communicators working in and with these three municipalities. The study shows that the municipalities main challenges depends on lack of pre-crisis preparations and staff shortages.

Place, publisher, year, edition, pages
2018. , p. 44
Keywords [sv]
kriskommunikation, sociala medier
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:su:diva-165429OAI: oai:DiVA.org:su-165429DiVA, id: diva2:1283594
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Available from: 2019-05-03 Created: 2019-01-29 Last updated: 2019-05-03Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
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