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Citizenship Pressure as a Predictor of Daily Enactment of Autonomous and Controlled Organizational Citizenship Behavior: Differential Spillover Effects on the Home Domain
Stockholm University, Faculty of Social Sciences, Stress Research Institute. University of Calgary, Canada.
Number of Authors: 32019 (English)In: Frontiers in Psychology, ISSN 1664-1078, E-ISSN 1664-1078, Vol. 10, article id 395Article in journal (Refereed) Published
Abstract [en]

This study questions the exclusive discretionary nature of organizational citizenship behavior (OCB) by differentiating between autonomous OCB (performed spontaneously) and controlled OCB (performed in response to a request from others). We examined whether citizenship pressure evokes the performance of autonomous and controlled OCB, and whether both OCB types have different effects on employees' experience of work-home conflict and work-home enrichment at the within- and between-person level of analysis. A total of 87 employees completed two questionnaires per day during ten consecutive workdays (715 observations). The results of the multilevel path analyses revealed a positive relationship between citizenship pressure and controlled OCB. At the within-person level, engaging in autonomous OCB resulted in an increase of experienced work-home conflict and work-home enrichment. At the between-person level, enactment of autonomous OCB predicted an increase in experienced work-home enrichment, whereas engaging in controlled OCB resulted in increased work-home conflict. The divergent spillover effects of autonomous and controlled OCB on the home domain provide empirical support for the autonomous versus controlled OCB differentiation. The time-dependent results open up areas for future research.

Place, publisher, year, edition, pages
2019. Vol. 10, article id 395
Keywords [en]
organizational citizenship behavior, extra-role performance, citizenship pressure, work-home conflict, work-home enrichment
National Category
Psychology
Identifiers
URN: urn:nbn:se:su:diva-167658DOI: 10.3389/fpsyg.2019.00395ISI: 000459852900001PubMedID: 30873088OAI: oai:DiVA.org:su-167658DiVA, id: diva2:1302443
Available from: 2019-04-04 Created: 2019-04-04 Last updated: 2019-04-04Bibliographically approved

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