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Public Value Management challenging New Public Management: Strategic Management turning inside-out to outside-in?
Stockholm University, Faculty of Social Sciences, Stockholm Business School.ORCID iD: 0000-0003-4737-1573
Stockholm University, Faculty of Social Sciences, Stockholm Business School.
2019 (English)Conference paper, Oral presentation only (Other academic)
Abstract [en]

A change of strategy from production orientation to customer orientation has been emphasized during the era of New Public Management (NPM). However, the NPM-logic has not made state agencies governable for outcomes, as focus ended up in output control in an inside-out approach (Almqvist et al. 2011). When central governments as well as citizens ask for outcomes, a strategic shift towards Public Value Management (Moore, 1995 2013) can be traced, indicating a move from inside-out to outside-in.

This paper presents a study of a tentative strategic shift within the Swedish central government. The empirical research is conducted within three state agencies in the transport sector: (i) Transport Analysis – responsible for providing decision-makers in the sphere of transport policy with relevant policy advice, and with a mission to include more qualitative effects in their assessment of the transport policy goals, (ii) The Swedish Transport Agency – responsible for drawing up and controlling regulations, and involved in a transition towards a system based control and (iii) The Swedish Transport Administration – responsible for national transport systems and with a new mission to act as societal developer, and therefore in need of going beyond the agency’s traditional production orientation. Thus, all three agencies are striving to adopt a new steering logic adjusting the organizations’ deliveries and competence in accordance with external public needs/values.

Evidence stems from longitudinal research projects based on interviews, observations, a survey and close reading of documents. By means of an interpretive approach (Alvesson & Sköldberg 2018) the empirical findings indicate an on-going process of change and a need to align strategy, organization and management control. The paper discusses if the outside-in perspective in line with Public Value Management is challenging the inside-out perspective in New Public Management or if a strategy renewal including both perspectives is called for.

Place, publisher, year, edition, pages
2019.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-168213OAI: oai:DiVA.org:su-168213DiVA, id: diva2:1307080
Conference
International research society for public management, IRSPM 2019, Wellington, New Zealand, April 16-18, 2019
Available from: 2019-04-25 Created: 2019-04-25 Last updated: 2019-06-27Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf