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eGovernment Adoption Determinants from Citizens’ Perspective: A Systematic Literature Review
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.ORCID iD: 0000-0001-6360-7641
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.ORCID iD: 0000-0001-6545-3295
2019 (English)In: International Journal of Innovation in the Digital Economy, ISSN 1947-8305, E-ISSN 1947-8313, Vol. 10, no 1, article id 2Article, review/survey (Refereed) Published
Abstract [en]

The lack of adoption of eGovernment by citizens has been cited to be one of the reasons for failures of most eGovernment initiatives. A systematic literature review was conducted to shade light on the current status of the research in this area with a focus on the research goals, research design, research strategies,scientific theories used and research methods. Major databasesindexing reputable journals in information systems and e-government area were searched by using keywords to collect relevant articles for analysis. A total of 19 articles were identified which indicated that empirical studies with survey asresearch strategy and questionnaires as a data collection method dominatesthe publications list while the use of case studies as research strategy was found to be scarce. The review has also highlighted several limitations related to the choice of research methods and its implication on furthering the understanding of the research on this topic.

Place, publisher, year, edition, pages
2019. Vol. 10, no 1, article id 2
Keywords [en]
Determinants, eGovernment, Research Design, Research Goals, Research Methods, Research Strategies, Scientific Theories, Systematic Literature Review
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:su:diva-169772DOI: 10.4018/IJIDE.2019010102OAI: oai:DiVA.org:su-169772DiVA, id: diva2:1325641
Available from: 2019-06-17 Created: 2019-06-17 Last updated: 2019-06-17Bibliographically approved

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