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Making Sense of Complexity: Using SenseMaker as a Research Tool
Stockholm University, Faculty of Science, Stockholm Resilience Centre. Stellenbosch University, South Africa.
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Number of Authors: 102019 (English)In: Systems, ISSN 2079-8954, Vol. 7, no 2, article id 25Article in journal (Refereed) Published
Abstract [en]

There is growing interest in studying processes of human sensemaking, as this strongly influences human and organizational behavior as well as complex system dynamics due to the diverse lenses people use to interpret and act in the world. The Cognitive Edge SenseMaker((R)) tool is one method for capturing and making sense of people's attitudes, perceptions, and experiences. It is used for monitoring and evaluation; mapping ideas, mind-sets, and attitudes; and detecting trends and weak signals. However, academic literature describing the tool-set and method is lacking. This introduction aims to guide researchers in choosing when to use SenseMaker and to facilitate understanding of its execution and limitations. SenseMaker can provide nuanced insight into system-level patterns of human sensemaking that can provide insight to nudge systems towards more desirable futures, and enable researchers to measure beyond what they know.

Place, publisher, year, edition, pages
2019. Vol. 7, no 2, article id 25
Keywords [en]
SenseMaker tool, mixed method, complex systems, social complexity, sensemaking
National Category
Other Social Sciences Computer and Information Sciences
Identifiers
URN: urn:nbn:se:su:diva-172049DOI: 10.3390/systems7020025ISI: 000474932700007OAI: oai:DiVA.org:su-172049DiVA, id: diva2:1345078
Available from: 2019-08-22 Created: 2019-08-22 Last updated: 2019-08-22Bibliographically approved

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