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USING ICT IN OCCUPATIONAL STRESS MANAGEMENT: THE VIEWS AND EXPERIENCES OF SRI LANKAN STRESS EXPERTS
NSBM Green University Town, Sri Lanka.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2019 (English)In: Proceedings of the International Conference E-Health 2019 / [ed] Mário Macedo, IADIS Press, 2019, p. 163-174Conference paper, Published paper (Refereed)
Abstract [en]

ICT supported health intervention is a phenomenon that has grown stronger in recent years. Although eHealth and mHealth care are an expanding area of ICT, the development has not been as significant as in other fields. Successful implementation of eHealth or e-mental health applications requires close collaboration between healthcare practitioners and system developers. Complex and multilayered factors determine healthcare practitioners’ intention to use ICT in their practice. This study aims to understand the Sri Lankan stress experts’ experience and perception of using ICT tools in their stress management practices. Eight stress experts in Sri Lanka were interviewed. Through thematic analysis, we identified three main themes and multiple subthemes. Results show that practitioners used only a limited set of internet resources in their stress management practices and preferred face-to-face consultations over distance/online communication. Overall, they appreciated the immediate benefits of ICT interventions while highlighting disutilities like the risk of misleading information and insufficient access to resources. Moreover, clients were regarded as empowered through increased access to new and more information. They were also encouraged to make their own decisions to a greater extent. However, there were also objections from practitioners who were reluctant to accept the client’s ability to make decisions through self-education. This study can possibly provide a better understanding of the impact of ICT on stress management practices and knowledge to design and develop ICT tools for stress management.

Place, publisher, year, edition, pages
IADIS Press, 2019. p. 163-174
Keywords [en]
eHealth, e-Mental Health, Health Intervention, Stress Management, Sri Lanka: Stress Expert
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-177186ISBN: 978-989-8533-89-0 (print)OAI: oai:DiVA.org:su-177186DiVA, id: diva2:1379906
Conference
International Conference e-Health 2019, Porto, Portugal July 17 - 19, 2019
Available from: 2019-12-17 Created: 2019-12-17 Last updated: 2020-01-07Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • vancouver
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Language
  • de-DE
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More languages
Output format
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