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Involvement, trust and topic control in interpreter-mediated healthcare encounters
Stockholm University, Faculty of Humanities, Department of Swedish Language and Multilingualism, Institute for Interpreting and Translation Studies.ORCID iD: 0000-0001-6540-7061
2018 (English)In: Communication & Medicine: An Interdisciplinary Journal of Healthcare, Ethics and Society, ISSN 1612-1783, E-ISSN 1613-3625, Vol. 15, no 2, p. 165-176Article in journal (Refereed) Published
Abstract [en]

By examining audio-recorded and transcribed, naturally occurring discourse data, this article shows how participants communicate involvement in two interpreter-mediated healthcare encounters. The article demonstrates how the relational exchange in these encounters, each involving a Swedish-speaking care provider, a young mother (one Spanish-speaking and one Russian-speaking) and a professionally trained interpreter, is affected by the way single participants orient to one another as conversational partners. The analysis also shows how primary participants’ orientation towards the interpreter as a conversational partner may have unexpected consequences for the interpreter’s degree of involvement and the participants’ control of conversational topics. Adding to previous studies of interpreter-mediated medical encounters explored as interaction (Wadensjö 1998), this article demonstrates the significance of shared and mutual focus between physicians and patients when it comes to building rapport and mutual trust across language barriers.

Place, publisher, year, edition, pages
2018. Vol. 15, no 2, p. 165-176
Keywords [en]
discourse studies, doctor-patient alignment, relational exchange, Swedish–Russian, Swedish–Spanish, trust
National Category
Media and Communication Studies
Research subject
Translation Studies
Identifiers
URN: urn:nbn:se:su:diva-179977DOI: 10.1558/cam.38681OAI: oai:DiVA.org:su-179977DiVA, id: diva2:1415764
Available from: 2020-03-19 Created: 2020-03-19 Last updated: 2025-02-17Bibliographically approved

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