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E-government Adoption: the Role of Perception of Digital Technology in the Public Service of Ghana
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.ORCID iD: 0000-0002-2803-5139
2020 (English)In: 2020 Seventh International Conference on eDemocracy & eGovernment (ICEDEG), IEEE, 2020, p. 225-230Conference paper, Published paper (Refereed)
Abstract [en]

Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.

Place, publisher, year, edition, pages
IEEE, 2020. p. 225-230
Keywords [en]
e-government adoption factors, acceptance of digital technology, ICT4D, ICT in developing countries
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-184111DOI: 10.1109/ICEDEG48599.2020.9096759ISBN: 978-1-7281-5882-2 (electronic)ISBN: 978-1-7281-5883-9 (print)OAI: oai:DiVA.org:su-184111DiVA, id: diva2:1458023
Conference
2020 Seventh International Conference on eDemocracy & eGovernment (ICEDEG), Buenos Aires, Argentina, 22-24 April, 2020
Available from: 2020-08-13 Created: 2020-08-13 Last updated: 2022-02-26Bibliographically approved

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Sneiders, Eriks

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Citation style
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