Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Robot Interaction Styles for Conversation Practice in Second Language Learning
Stockholm University, Faculty of Social Sciences, Department of Child and Youth Studies.
Number of Authors: 32021 (English)In: International Journal of Social Robotics, ISSN 1875-4791, E-ISSN 1875-4805, Vol. 13, p. 251-276Article in journal (Refereed) Published
Abstract [en]

Four different interaction styles for the social robot Furhat acting as a host in spoken conversation practice with two simultaneous language learners have been developed, based on interaction styles of human moderators of language cafés. We first investigated, through a survey and recorded sessions of three-party language café style conversations, how the interaction styles of human moderators are influenced by different factors (e.g., the participants language level and familiarity). Using this knowledge, four distinct interaction styles were developed for the robot: sequentially asking one participant questions at the time (Interviewer); the robot speaking about itself, robots and Sweden or asking quiz questions about Sweden (Narrator); attempting to make the participants talk with each other (Facilitator); and trying to establish a three-party robot–learner– learner interaction with equal participation (Interlocutor). A user study with 32 participants, conversing in pairs with the robot, was carried out to investigate how the post-session ratings of the robot’s behavior along different dimensions (e.g., the robot’s conversational skills and friendliness, the value of practice) are influenced by the robot’s interaction style and participant variables (e.g., level in the target language, gender, origin). The general findings were that Interviewer received the highest mean rating, but that different factors influenced the ratings substantially, indicating that the preference of individual participants needs to be anticipated in order to improve learner satisfaction with the practice. We conclude with a list of recommendations for robot-hosted conversation practice in a second language.

Place, publisher, year, edition, pages
2021. Vol. 13, p. 251-276
Keywords [en]
Robot-assisted language learning, Multi-party human–robot interaction, Collaborative language learning, conversational practice
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:su:diva-185669DOI: 10.1007/s12369-020-00635-yISI: 000562300900002OAI: oai:DiVA.org:su-185669DiVA, id: diva2:1473844
Available from: 2020-10-07 Created: 2020-10-07 Last updated: 2022-02-25Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Authority records

Engwall, OlovÅhlund, Anna

Search in DiVA

By author/editor
Engwall, OlovÅhlund, Anna
By organisation
Department of Child and Youth Studies
In the same journal
International Journal of Social Robotics
Computer and Information Sciences

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 34 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf