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The relationship between psychological contract breach and counterproductive work behavior in social enterprises: Do paid employees and volunteers differ?
Stockholm University, Faculty of Social Sciences, Stress Research Institute. University of Calgary, Canada.ORCID iD: 0000-0002-4106-0734
Number of Authors: 32020 (English)In: Economic and Industrial Democracy, ISSN 0143-831X, E-ISSN 1461-7099, Vol. 41, no 3, p. 727-745Article in journal (Refereed) Published
Abstract [en]

Scholars agree that counterproductive work behavior (CWB) is instigated by psychological contract breach and feelings of violation. This article focuses on the mediating role of feelings of violation (a mixture of negative emotions) in the relationship between psychological contract breach and CWB, and assesses whether volunteers and paid employees experience a similar chain of events. The study uses Mplus 7 to estimate a moderated mediation model with bootstrapping. The results indicate that both paid employees and volunteers (1) experience feelings of violation when perceiving psychological contract breach, and (2) engage in CWB targeted to the organization (CWB-O) when experiencing feelings of violation. However, these relationships were not significantly different when comparing paid employees and volunteers. It is hence concluded that a similar chain of cognitions and emotions explains why volunteers and paid employees engage in CWB-O. In unraveling this sequence, possibilities for targeted interventions are suggested.

Place, publisher, year, edition, pages
2020. Vol. 41, no 3, p. 727-745
Keywords [en]
counterproductive work behavior, paid employees, psychological contract breach, social enterprises, violation feelings, volunteers
National Category
Economics and Business Psychology
Research subject
Psychology
Identifiers
URN: urn:nbn:se:su:diva-185442DOI: 10.1177/0143831X17744029ISI: 000556870300012OAI: oai:DiVA.org:su-185442DiVA, id: diva2:1475331
Available from: 2020-10-12 Created: 2020-10-12 Last updated: 2022-02-25Bibliographically approved

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Griep, Yannick

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