The Influence of Cloud Computing on IT Governance in a Swedish Municipality
2020 (English)In: Information Systems: 17th European, Mediterranean, and Middle Eastern Conference, EMCIS 2020, Dubai, United Arab Emirates, November 25–26, 2020, Proceedings / [ed] Marinos Themistocleous, Maria Papadaki, Muhammad Mustafa Kamal, Springer, 2020, p. 623-639Conference paper, Published paper (Refereed)
Abstract [en]
Cloud computing is used to a greater extent in today’s organizations and enables organizations to obtain on-demand network access to IT services. When cloud computing is adopted in an organization, the IT governance becomes more challenging, because organizations need to address business and IT-related processes as well as managing risks and maintaining the relationship with cloud computing vendors. This research aims at finding how cloud computing service model specifically Software as a Service (SaaS) influence IT governance structures, processes and relational mechanisms in a public organization. For this purpose a case study was conducted in a Swedish municipality and the data was collected through interviews with IT managers and from internal documents of municipality and was analyzed using thematic analysis. The results of this study shows that SaaS influences the IT governance structure by improving roles and responsibilities definition and speeds up the decision-making processes. Moreover, the communication with the vendors is more efficient due to the use of SaaS.
Place, publisher, year, edition, pages
Springer, 2020. p. 623-639
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 402
Keywords [en]
Cloud computing, IT governance, Software as a service, Structures, Processes, Relational mechanisms, Municipality, Sweden
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-189144DOI: 10.1007/978-3-030-63396-7_42ISBN: 978-3-030-63395-0 (print)ISBN: 978-3-030-63396-7 (electronic)OAI: oai:DiVA.org:su-189144DiVA, id: diva2:1518916
Conference
17th European, Mediterranean, and Middle Eastern Conference, EMCIS 2020, Dubai, United Arab Emirates, November 25–26, 2020
Note
Best theoretical paper award at EMCIS 2020
2021-01-182021-01-182022-02-25Bibliographically approved