Call centres (or telephone ‘contact centres’) have become a ubiquitous feature of business communications and service encounters for the general public in Europe and North America over the last three decades in particular. Since the early 2000s, large numbers of call centre operations, and other business process outsourcing (BPO) work has been outsourced to companies located in India and the Philippines. This chapter discusses call centre operations in the Philippines, and examines the intersection between call centre interactions and world Englishes, while also discussing how some call centre agents are able to transcend not only linguistic but also gender and geographical boundaries in their call centre lives.