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'Sorry does not pay my bills': The handling of complaints in everyday interaction/ cross-cultural business interaction
Stockholm University, Faculty of Humanities, Department of English.
2000 (English)In: Heritage and Progress: From the Past to the Future in Intercultural Understanding (Proceedings of the 1998 Sietar Europe Congress), 2000Conference paper, Published paper (Other academic)
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2000.
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URN: urn:nbn:se:su:diva-10720OAI: oai:DiVA.org:su-10720DiVA: diva2:177239
Available from: 2008-01-06 Created: 2008-01-06Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
  • html
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