Change search
ReferencesLink to record
Permanent link

Direct link
ERP Systems Implementation: Characteristics and Critical Success Factors. A Case Study of Electrolux
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. (IT-management)
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. (IT-management)
2007 (English)In: Proceedings of the 8th IBIMA Conference, 2007, 501-508 p.Conference paper (Refereed)
Abstract [en]

The new era of business information systems promises a sagacity of information flow among different modules and departments within an organization. In this context Enterprise Resource Planning (ERP) systems or enterprise systems are playing today a crucial part and their advantages and benefits gained are noteworthy. Therefore the paper has analyzed and identified which are the key aspects of the ERP systems implementation such as their critical success factors and their characteristics using as a case study Electrolux that has continue to maintain their strategic advantage on the business market in spite that the competitors have implemented global ERP systems versus the local ERP systems implemented by Electrolux. Based upon the review of other ERP systems implementation our research has looked mainly to highlight the processes streamlined by using local ERP systems that are integrated now in Electrolux which is in fact a global organisation. The main research questions addressed in the paper were looking to: (1) Highlight the characteristics of the ERP systems that are essential for any enterprise system and in particular in the case of Electrolux ERP system; (2) The examination of the different critical success factors of an ERP system implementation in order to improve the organization business information flow: (3) The investigation of how can organizations improve their practices in successful implementation of their ERP systems. Finally the research paper it is analyzing why in the designing phase of different processes, it is important to involve both the customers and the users with their needs which in case of Electrolux has due to the increased of their benefits from ERP systems implementation locally.

Place, publisher, year, edition, pages
2007. 501-508 p.
National Category
Information Science
URN: urn:nbn:se:su:diva-12148ISBN: 0-9753393-7-0OAI: diva2:178668
The 8th IBIMA Conference
Available from: 2008-03-03 Created: 2008-03-03 Last updated: 2011-07-06Bibliographically approved

Open Access in DiVA

No full text

Search in DiVA

By author/editor
Rusu, Lazar
By organisation
Department of Computer and Systems Sciences
Information Science

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 236 hits
ReferencesLink to record
Permanent link

Direct link