Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Mitigating vulnerabilities with social media: A cross-national study of European disaster managers' practices
Show others and affiliations
Number of Authors: 102024 (English)In: Risk, Hazards & Crisis in Public Policy, E-ISSN 1944-4079, Vol. 15, no 2, p. 162-179Article in journal (Refereed) Published
Abstract [en]

In this article, we provide an overview of the ways in which disaster managers in eight European countries use social media to mitigate people's vulnerability to hazards. Our document analysis and 95 expert interviews in Germany, Italy, Belgium, Sweden, Hungary, Finland, Norway, and Estonia revealed six distinct institutional social media practices that may reduce disaster vulnerability: sharing educational guidelines, informing and warning the public, identifying citizens' concerns, identifying missing persons, sharing guidelines during disaster, and organizing volunteers. We discuss how these practices could affect people's ability to access, understand, and react adequately to information about risks and hazards. Our findings can be used to improve guidelines for official crisis communication on social media and demonstrate the value of using social media in disaster risk reduction.

Place, publisher, year, edition, pages
2024. Vol. 15, no 2, p. 162-179
Keywords [en]
crisis communication, disaster management, risk communication, social media, vulnerability
National Category
Political Science (excluding Public Administration Studies and Globalisation Studies)
Identifiers
URN: urn:nbn:se:su:diva-225746DOI: 10.1002/rhc3.12286ISI: 001134810600001Scopus ID: 2-s2.0-85181197288OAI: oai:DiVA.org:su-225746DiVA, id: diva2:1830850
Available from: 2024-01-24 Created: 2024-01-24 Last updated: 2024-09-05Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Rhinard, Mark

Search in DiVA

By author/editor
Rhinard, Mark
By organisation
Department of Economic History and International Relations
In the same journal
Risk, Hazards & Crisis in Public Policy
Political Science (excluding Public Administration Studies and Globalisation Studies)

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 35 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf