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After the algorithms: A study of meta-algorithmic judgments and diversity in the hiring process at a large multisite company
Stockholm University, Faculty of Social Sciences, Department of Social Anthropology, Stockholm Centre for Organizational Research (SCORE). Institute for Futures Studies, Sweden.ORCID iD: 0000-0002-5118-4124
2024 (English)In: Big Data and Society, E-ISSN 2053-9517, Vol. 11, no 1Article in journal (Refereed) Published
Abstract [en]

In recent years, both private and public organizations across contexts have begun implementing AI technologies in their recruitment processes. This transition is typically justified by improved efficiency as well as more objective, performance-based ranking, and inclusive selection of job candidates. However, this rapid development has also raised concerns that the use of these emerging technologies will instead increase discrimination or enhance the already existing inequality. In the present study, we first develop the concept of meta-algorithmic judgment to understand how recruiting managers may respond to automation of the hiring process. Second, we draw on this concept in the empirical assessment of the actual consequences of this type of transition by drawing on two large and unique datasets on employment records and job applications from one of Sweden's largest food retail companies. By comparing the outcomes of traditional and algorithmic job recruitment during this technological transition, we find that, contrary to the company's intentions, algorithmic recruitment decreases diversity. However, in contrast to what is often assumed, this is primarily not because the algorithms are biased, but because of what we identify as an unintended human–algorithmic interaction effect.

Place, publisher, year, edition, pages
2024. Vol. 11, no 1
Keywords [en]
Algorithm-based hiring, automation, human judgment, job recruitment, diversity, bias
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Research subject
Sociology
Identifiers
URN: urn:nbn:se:su:diva-226441DOI: 10.1177/20539517231221758ISI: 001154356200001Scopus ID: 2-s2.0-85183761345OAI: oai:DiVA.org:su-226441DiVA, id: diva2:1836756
Funder
Swedish Research Council, 2019-02550Available from: 2024-02-11 Created: 2024-02-11 Last updated: 2024-05-08Bibliographically approved

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Roumbanis, Lambros

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