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Adding Value to IT Outsourcing Practices in Global Companies: A Case Study of Electrolux
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Data- och Systemvetenskap. Informationssystem. Mikroelektronik och informationsteknik.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Informationssystem.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Informationssystem.
2008 In: The 9th IBIMA Conference: Information Management in Modern Organizations, 2008, Vol. CD-Proceedings, pp. 667-673 p.Conference paper, Published paper (Other academic)
Abstract

In today’s business, organizations seek to optimize the use of their global IT resources therefore IT Outsourcing (ITO) is a tool that enables this optimization, especially when resources with specific competence are needed. The purpose of this paper is to examine what can be learned from best practices regarding ITO in case of Electrolux a Swedish leading global company. We have done that by carrying out a critical analysis of the ITO success factors by analyzing different aspects of ITO in case of Electrolux, and also by using transaction cost economics (TCE). Moreover, in our analysis, we have considered as important factors the outsourcing drivers and models and types of outsourcing that we have identified to have a great impact on the IT outsourcing practices and outcomes.

Place, publisher, year, edition, pages
2008. Vol. CD-Proceedings, pp. 667-673 p.
Keyword [en]
IT, Outsourcing,, Transaction, Cost, Economics,, Electrolux
Identifiers
URN: urn:nbn:se:su:diva-18506ISBN: 0-9753393-8-9 (print)OAI: oai:DiVA.org:su-18506DiVA: diva2:185029
Available from: 2009-02-27 Created: 2009-01-26Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Language
  • de-DE
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Output format
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