Open this publication in new window or tab >>2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]
The thesis examines the work practice of platform-mediated food delivery. Combining ethnographic studies in India and Sweden, it highlights the friction between the platform’s representation of work and the ground realities shaping workers’ situated actions, including their economic concerns. The thesis contributes to the fields of Human-Computer Interaction and Computer-Supported Cooperative Work, with an emphasis on worker-centered design and the critical role of human labor in gig work.
Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2025. p. 117
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 25-002
Keywords
gig work, algorithmic management, workflow, piecework, bodywork, food delivery, COVID-19, worker-centered design
National Category
Human Computer Interaction
Research subject
Information Society
Identifiers
urn:nbn:se:su:diva-237767 (URN)978-91-8107-076-7 (ISBN)978-91-8107-077-4 (ISBN)
Public defence
2025-02-28, Lilla Hörsalen, NOD-huset, Borgarfjordsgatan 12, Kista, 14:00 (English)
Opponent
Supervisors
2025-02-052025-01-112025-01-30Bibliographically approved