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Tjänsteutveckling - paketering av tjänster med hjälp av tjänstekomponenter.
Stockholm University, Faculty of Social Sciences, School of Business.
Stockholm University, Faculty of Social Sciences, School of Business.
1999 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Uppsatsen behandlar ämnet tjänstekonstruktion. En studie av ett större tjänsteföretag visar att det finns säväl likheter som olikheter med traditionell varukonstruktion. Begreppet tjänstekomponenter införs som exempel på en tjänsteutvecklingsmetod.

Place, publisher, year, edition, pages
1999.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-1596OAI: oai:DiVA.org:su-1596DiVA: diva2:190296
Uppsok
samhälle/juridik
Available from: 2007-01-05 Created: 2007-01-05

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