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ISO 9000 - en lönsam företeelse?
Stockholm University, Faculty of Social Sciences, School of Business.
Stockholm University, Faculty of Social Sciences, School of Business.
2002 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Vi vill i denna uppsats utreda om kvalitetssystem, av typen ISO 9000, är en lönsam investering för företags ägare. Som underfrågeställning vill vi utreda om företag med implementerat kvalitetssystem har nöjdare kunder än andra företag.

Place, publisher, year, edition, pages
2002.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-3402OAI: oai:DiVA.org:su-3402DiVA: diva2:192682
Uppsok
samhälle/juridik
Available from: 2007-01-05 Created: 2007-01-05

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