Value Creation in Integrated and Collaborative Business Processes: Collaborative commerce with open, collaborative software
Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
As the number of companies participating the field of collaborative commerce grows, the complexity of both the integration and coordination challenges increases exponentially. The main focus of this paper is first to research the new business environment where this integration and coordination takes place, and then to look more specifically at the business processes and value creation in them. One of the aims of this paper is - both with the help of the identified central effecting factors on value creation and with theories of business process management - to develop a simple Analytical Framework, which enlightens the dependencies between the factors and points out the main focus areas of the collaboration - Integration, Coordination and Value Creation. The Analytical Framework for value creation consists of both quantitative and qualitative factors, inclusive following strategic areas of organizations and business networks: infrastructure & architecture, management of processes & relations, and management of information knowledge, including core competencies. Summarized, the general conclusions of the thesis are that there is a strong demand for new abilities associated with cultural aspects, organizational learning, managing knowledge, motivate employees, internal and external trust, and for adapting a holistic view of collaborative processes and networks.
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IdentifiersURN: urn:nbn:se:su:diva-3751OAI: oai:DiVA.org:su-3751DiVA: diva2:193117