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Balanced Scorecard i ett konsultbolag: Ett sätt att skapa kundnöjdhet och långsiktigt kundvärde?
Stockholm University, Faculty of Social Sciences, School of Business.
2003 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Uppsatsen ämnar att undersöka hur väl teorin bakom det balanserade styrkortet kan användas i ett specifikt konsultbolag för att skapa långsiktigt kundvärde.

Place, publisher, year, edition, pages
2003.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-3884OAI: oai:DiVA.org:su-3884DiVA: diva2:193271
Uppsok
samhälle/juridik
Available from: 2007-01-05 Created: 2007-01-05

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NO
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