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How Do HR Departments Work in Different Countries?: Does the National Culture Have Any Influence?
Stockholm University, Faculty of Social Sciences, School of Business.
2004 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Today’s organisations face extremely fierce competition, pressures on margins, increasing customer demands, and an increasingly volatile labour market. In such an environment, those organisations which distinguish themselves from their competitors are inevitably those which effectively leverage their human resources. This study is concentrated on and limited to the work of HR departments in six pharmaceutical enterprises in four countries and aims to explore the way they work on and if and how national cultures influence their work. The hermeneutic theory is used in the thesis because I believe that the hermeneutic perspective is better suited for the purpose. The aim of the study gives it a qualitative character, so in-depth interviews seem to be the best tool for information gathering. Five interviews as well as one questionnaire are used in order to get primary data. Secondary data was collected from literature, articles, lectures, the Internet and the internal documentation of the companies. Theory part includes four theories. After analysing the theories and gathered empirical material some conclusions are made. First of all, it seems that the main role of HR department does not depend on different cultures. Despite of some differences, giving support to the local managers and making them better managers is mainly the most important role in all analysed countries. Doing business globally but try identifying local differences within the global strategy, perhaps is the best strategy for nowadays companies.

Place, publisher, year, edition, pages
National Category
Business Administration
URN: urn:nbn:se:su:diva-4736OAI: diva2:194343
Available from: 2007-01-05 Created: 2007-01-05

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