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Styrning och mandat i konceptualicerad kundservice: Control and empowerment in concept based customer service
Stockholm University, Faculty of Social Sciences, School of Business.
2004 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

An entrepreneur, running his own business, can set whatever level and style of service he wishes. By his very presence on site he can both exercise the customer service desired and influence the staff to work the way that suits his particular business.

Place, publisher, year, edition, pages
2004.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-5069OAI: oai:DiVA.org:su-5069DiVA: diva2:194794
Uppsok
samhälle/juridik
Available from: 2007-01-05 Created: 2007-01-05

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CiteExportLink to record
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  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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Language
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  • en-US
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  • nn-NO
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