Change search
ReferencesLink to record
Permanent link

Direct link
Styrning och mandat i konceptualicerad kundservice: Control and empowerment in concept based customer service
Stockholm University, Faculty of Social Sciences, School of Business.
2004 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

An entrepreneur, running his own business, can set whatever level and style of service he wishes. By his very presence on site he can both exercise the customer service desired and influence the staff to work the way that suits his particular business.

Place, publisher, year, edition, pages
National Category
Business Administration
URN: urn:nbn:se:su:diva-5069OAI: diva2:194794
Available from: 2007-01-05 Created: 2007-01-05

Open Access in DiVA

No full text

By organisation
School of Business
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 22 hits
ReferencesLink to record
Permanent link

Direct link