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Social Conventions and Issues of Space for Distributed Collaboration
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2007 (English)In: Intercultural Collaboration: First International Workshop, IWIC 2007 Kyoto, Japan, January 25-26, 2007 Invited and Selected Papers / [ed] Toru Ishida, Susan R. Fussell, Piek T. J. M. Vossen, Springer Berlin/Heidelberg, 2007, 306-320 p.Chapter in book (Other academic)
Abstract [en]

We followed the work of an international research network that holds regular meetings in technology-enhanced environments. The team is geographically distributed and to support its collaborative work it uses a set of technical artifacts, including audio- and videoconferencing systems and a media space. We have been studying some of the techniques and social conventions the team develops for its collaboration, and different aspects of what it mean to be located in a shared but distributed workspace. Our approach has been to analyze the initiatives and responses made by the team members. Over time the group created conventions; e.g. the chair introduces team members participating only by audio and members turn off their microphones when not talking. The latter convention led to the side effect of faster decision making. We also identified two characteristics, implicit excluding andexplicit including, in a situation where the majority of the team members were co-located.

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2007. 306-320 p.
Series
Lecture Notes in Computer Science, 4568
National Category
Computer Science
Identifiers
URN: urn:nbn:se:su:diva-24310DOI: 10.1007/978-3-540-74000-1_23ISBN: 978-3-540-73999-9 (print)OAI: oai:DiVA.org:su-24310DiVA: diva2:197208
Available from: 2007-05-10 Created: 2007-05-10 Last updated: 2013-07-11Bibliographically approved
In thesis
1. Spaces within Spaces: The Construction of a Collaborative Reality
Open this publication in new window or tab >>Spaces within Spaces: The Construction of a Collaborative Reality
2007 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis is about collaborative activities in interactive spaces. These spaces are characterized by having shared, large displays in combination with private displays and software tools that facilitate a fluent sharing of information between people and their resources. The aim is to understand the collaborative activities in interactive spaces in terms of how team members are allowed to contribute to the overall work and what influence the physical qualities of space have on the collaboration. The research questions focus on the ways team members come to contribute to the work, how roles and functions are handled during collaboration, and how the physical qualities of the space influence the collaborative activities. To investigate these issues two empirical studies were conducted. The first study focused on two student teams that carried out conceptual design activities. The second study focused on geographically distributed meetings of an international research network. Data was mainly collected using video recordings, observations and questionnaires. The analyses are primarily based on detailed investigations of video recordings. The results showed in the first study that the large, touch-sensitive displays made it possible for the team members to interact and contribute to the work in several ways, which led to more equalized roles. In the second study the setting was more complex; the use of both video- and audio conferences made it difficult for the team members to overview the situation and to take part in the conversations, and their roles became more accentuated. It was further found that the physical- and the social space were intertwined: they appeared as spaces within spaces. The team members were also in a concrete sense constructing spaces within spaces: they created their own spaces in the common space and they often made transitions between shared and private, focal and peripheral work.

Place, publisher, year, edition, pages
Kista: Institutionen för data- och systemvetenskap (tills m KTH), 2007. 73 p.
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 07-004
Keyword
Co-located collaboration, Distributed collaboration, Teamwork, Interactive spaces, Space
National Category
Information Science
Research subject
Man-Machine-Interaction (MMI)
Identifiers
urn:nbn:se:su:diva-6860 (URN)978-91-7155-437-6 (ISBN)
Public defence
2007-06-01, sal D, Forum, Isafjordsgatan 39, Kista, 13:00
Opponent
Supervisors
Available from: 2007-05-10 Created: 2007-05-10 Last updated: 2013-08-27Bibliographically approved

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Citation style
  • apa
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