Modes of Interaction and Performance of Human Service Networks: A study of refugee resettlementsupport in Sweden
2009 (English)In: Public Management Review, ISSN 1471-9037, Vol. 11, no 2, 191-215 p.Article in journal (Refereed) Published
Performance in health and human service networks requires mutual adjustment between participating organizations with different competencies. In this article the impact of group modes of interaction concerning administration and steering and direct service delivery upon different dimensions of network performance and client outcomes is tested in a sample of eighty-three local networks of refugee resettlement support in Sweden. The results show that networks with group modes of interaction concerning both issues generally perform best, but the effect varies across performance dimensions, is modified by availability of needed competence in the network and does not easily translate to client outcomes.
Place, publisher, year, edition, pages
2009. Vol. 11, no 2, 191-215 p.
Network, health and human services, network performance, client outcomes, refugee resettlement support
Medical and Health Sciences
IdentifiersURN: urn:nbn:se:su:diva-26163ISI: 000263651500004Local ID: P2726OAI: oai:DiVA.org:su-26163DiVA: diva2:207426