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Modes of Interaction and Performance of Human Service Networks: A study of refugee resettlementsupport in Sweden
Stockholm University, Faculty of Social Sciences, Stress Research Institute.
Stockholm University, Faculty of Social Sciences, Stress Research Institute.
2009 (English)In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 11, no 2, 191-215 p.Article in journal (Refereed) Published
Abstract [en]

Performance in health and human service networks requires mutual adjustment between participating organizations with different competencies. In this article the impact of group modes of interaction concerning administration and steering and direct service delivery upon different dimensions of network performance and client outcomes is tested in a sample of eighty-three local networks of refugee resettlement support in Sweden. The results show that networks with group modes of interaction concerning both issues generally perform best, but the effect varies across performance dimensions, is modified by availability of needed competence in the network and does not easily translate to client outcomes.

Place, publisher, year, edition, pages
2009. Vol. 11, no 2, 191-215 p.
Keyword [en]
Network, health and human services, network performance, client outcomes, refugee resettlement support
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:su:diva-26163ISI: 000263651500004Local ID: P2726OAI: oai:DiVA.org:su-26163DiVA: diva2:207426
Available from: 2009-03-11 Created: 2009-03-11 Last updated: 2017-12-13Bibliographically approved

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