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Förtroende för socialtjänsten
Stockholm University, Faculty of Social Sciences, Department of Social Work.
Stockholm University, Faculty of Social Sciences, Department of Social Work.
2009 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

 

 

 

 

The purpose of this essay is to examine trust, or lack of trust, in the social services. Previous research considering this topic is limited, which, in our point of view, implies the need of further studies. A quantative method was used, consisting of an online questionnaire containing statements about the social services. The statements were designed using a five level Likert-scale which required the respondent to rate their level of agreement. The questionnaire was published on five webcommunities directed to parents. We found, as previous research has shown, that the majority of the public, who lack personal experience of the social services, find it difficult to respond to statements about institutions such as the social services. Our results also indicates that the social services fail to gain the trust of a majority of the respondents and more then half of the respondents are of the opinion that the social services is in absence of the knowledge that they need to carry out their work. Despite these results half of the respondents would initiate a contact with the social services if they felt the need to do so.

 

 

 

Place, publisher, year, edition, pages
2009. , 43 p.
Keyword [en]
trust, attitude, social services, social work, online survey
Keyword [sv]
förtroende, socialtjänsten, attityder, socialsekreterare, enkätundersökning online
National Category
Social Work
Identifiers
URN: urn:nbn:se:su:diva-28563OAI: oai:DiVA.org:su-28563DiVA: diva2:225153
Presentation
(English)
Uppsok

Supervisors
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Available from: 2009-08-11 Created: 2009-06-24 Last updated: 2009-08-11Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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